Caleb Hoskins

• Enriching lives by diagnosing business or consumer challenges and delivering Apple or Apple-approved partner products and services.
• Repair client relationships with Apple by building rapport, trust, and then loyalty.
• Document business leads and update current accounts with new pipeline opportunities.
• 2018 key performance: Q1 10th, Q2 5th, & Q3 3rd highest in generating new leads for Apple Business Team.
• 2017 key performance: global top 10% in net promotor score, consistently achieving

highest client ratings.

• Consulting for mobile device management and cloud based services including repair

strategies for team wide implementation.

• Leader and team mentor for documenting, creating, and executing best practices for

generating leads, sales, and high-volume inbound client management.

• Collaboration and implementation of new policies and internal software pilot testing for

local, national, and global teams in the Apple Service Experience & Apple at Work.

• Apple Certified iOS Technician (ACiT), iWork Certified, Logic Pro X Certified

• Development and creative for advertising campaigns, unscripted TV, and branded content.
• Audio post mixing, sound design, and scoring of network TV shows, commercials, documentaries, and branded content. 5.1 mixes, VO, ISDN, foley recordings and original composition.
• Product distribution, digital asset quality assurance, organization, and archival.

• Development and creative for advertising campaigns, unscripted TV, and branded content.
• Audio post mixing, sound design, and scoring of network TV shows, commercials, documentaries, and branded content. 5.1 mixes, VO, ISDN, foley recordings and original composition.
• Product distribution, digital asset quality assurance, organization, and archival.
• SLAM Spalding: Road to NBA Draft Series
• HGTV: Listed Sisters
• History Channel's Velocity: AmeriCarna
• Esquire: Weekend Fix
• Esquire: The Next Great Burger

Content creation for vehicles, aliens and ambiences; implementation with Audiokinetic’s Wwise; propagation with Volition’s CLOE level editor; VO recording, promo video mixes and foley for multiple shipments on the XBOX 360, PS3, and PC 
gaming platforms.

• Saint's Row: The Third
• Red Faction: Armageddon

• Graduated cum laude, 3.6 GPA, Deans List, Phi Theta Kappa Honor Society