Maged Eskander

Electrical Power and Machines Engineer
Qalyubia, Shubra Al Kheimah,
|

http://linkedin.com/in/maged-eskander/
|

maged.nader12􀆯gmail.com
|

+201277225503
Perfectionist energetic People and Social individual with progressive experience of Business Operations and Electrical Engineering experience looking for a job that can take my skills to a whole new level.
M
E

Work Experience

Orange Business Services

Incident Network Engineer
|

May, 2019 - Current
  • Provide technical point of contact for customers’ incidents.
  • Diagnose fault-related incidents by effectively utilizing software diagnostics and other network/product utility programs.
  • Document all troubleshooting and incident management actions via the electronic incident management system in a timely manner.
  • Perform and own technical management escalations in line with company procedure and case excellence policy.

Education

Ain Shams University

Bachelor Degree Electrical Power Engineering
|

Jul, 2017

Skills

  • Communication
  • Presentations
  • Employee Training
  • Engaging People
  • Self-Learning