Product Manager at Raisely

Raisely powers online fundraising for ambitious charities across the world. We’re a mission-driven remote team, spread across 6 countries and 11 cities.

We’re growing rapidly, but we’re not just any high-growth startup. Here you’ll have the flexibility of working from wherever you’re happy, supported by a passionate, talented team. You’ll use your skills to help charities of all sizes raise money to fund their important work, all while building a well-balanced company that puts values first.

If you’re excited about the challenge of a high-growth startup, and want your work to have a huge impact on the world, then we hope you’ll consider working with us.

A bit about us:

We’re Raisely! We help charities raise money online. Our platform helps charities build fundraising campaigns, run donation appeals, and nurture their supporters. We make it easy to get started and scale-up, without needing technical help.

We started Raisely because charities have been underserved by technology for too long. We set out to change that, and so far we’ve helped raise over $150m.

We’re a team of 20-turning-40 as we rapidly grow our company (and impact). With your help, we’re hoping to raise $1bn in the next few years and rapidly scale out, supporting charities small and large in countries across the world.

Oh and one more thing. We walk this impact talk. We’re a proud B-corp, and purpose is baked into our constitution. We’re carbon neutral, and we’re starting our anti-racism journey to ensure we’re actively undoing centuries of systemic racism.

A bit about the role:

Feeling entrepreneurial? You’ll be our first ever Product Manager, responsible for building a product our customers rave about from our really excellent foundations.

If you’re hungry for a complex product problem – this is for you. We’re making online fundraising easy, but most of all – accessible. We’re constantly balancing flexibility, complexity, and ease-of-use. Our customers shouldn’t need to be tech savvy, but our product should help them achieve their campaign dreams.

Inside is a website builder, optimised donation/conversion tools, a mini-CRM, email marketing, management and reporting features, a robust API, and a developer experience. This is a fun product to work on.

We’re looking for someone to work across our two feature teams to manage the development of new features, while also successfully triaging customer feedback and balancing priorities in our product roadmap. You’ll help shape up features, do user-research, manage their delivery across our design and engineering teams, run beta-testing, and help us launch them.

Currently, our product process loosely follows Shape Up, but we’re flexible and open to trying a new way of doing things. We’ll be happily guided by your experience.

You’ll use tools like Mixpanel to understand product adoption and analytics. You’ll run customer surveys. Write up cards and break down problems. You’ll be the steady hand on the Raisely product tiller.

This is a founding role in our Product Management team, so you’ll report to our CEO and have an opportunity to grow the team in the future – if you’re up for it.

We’re 100% remote so work wherever you like. We offer genuine flexibility, an open and transparent culture, and an incredible team. While this is a full-time role, we are open to part-time – 4 days is no problem, 3 days is possible for the right person.

If you worked here over the past few months, you might have:

• Scoped out new functionality for tax-compliant receipts and new donation flows in Raisely.
• Produced wireframes to get into the detail of how we want to solve a particular problem for our customers.
• Had a blast at our virtual retreat and really held your team in trivia. (They’ll be IRL soon!)
• Been across all the moving parts of our feature cycle, working closely with our designers, engineers, management, and customer success team to ensure we’re delivering the right features for Raisely, on time, and to a high standard.
• Run customer research for prototypes created by our design team for an upcoming feature.
• Broken down a new feature into manageable pieces for our product teams to work through, managed collaboration and dependencies of those pieces.
• Triaged bugs and regular feedback from our customer success team
• Helped manage our roadmap
• Joined in on our regular social games sessions. It was Codenames last week.

Now about you….

You’ve been a PM for a SaaS product beforeYou’ve been doing this kinda stuff for a few years, you’ve got experience managing a product and will be able to talk us through some features you led from start to finish. Complexity doesn’t scare you, and you’re technical enough to be able to understand our product architecture and translate business requirements into engineering ones. Code experience is a big plus.

You’re strategicYou operate on the big picture and the tiny details to develop a clear and effective product strategy that guides all of our product development efforts. You are able to ruthlessly (but empathetically) prioritise.

You’re scrappy and entrepreneurialYou’re excited by the challenge of being the only product manager in a growing company, and working right across our team to build something awesome. You’re adaptable where processes don’t exist, take initiative, and don’t say “that’s not my job”.

You share our product philosophyYou’ll be driving Raisely (the product) and deeply involved in Raisely (the company). We want to make sure we share a vision. You believe it’s our job to simplify complex problems for charities, and that good software doesn’t need to come with a manual. Your task as a PM is to ensure our product helps every charity hit their fundraising goals.

You care about making a differenceYeah, we’re all here because we want to make the world better (and by that we mean a carbon-neutral utopia with world peace and just laws, where all people are treated the same with equal opportunity to thrive). So you’ve gotta want that too!

Ok, and why work with us?

You spend nearly 2000 hours of your life at work, each year. That’s a huge commitment, so we can promise that every hour you’re spending with Raisely, you’re making the world a better place. Pretty great perk, hey?

Plus, the more you help us grow, the bigger our impact gets. And by that we’re talking hundreds of millions of dollars big.

Working at Raisely is unique. If you have a great idea, we’ll help you make it happen. You'll play a pivotal role in the success of hundreds of fundraising campaigns on our platform, and help shape our company as we grow.

If you needed more convincing, here’s the rest of it:

💵 Salary – We try to pay above-average salaries anchored to similar jobs in Sydney, Australia. We’re open to a wide range of experience for this role, and we’d offer $132,000 AUD a year based on experience (including 10% super for Australian employees).

📈 Ownership – We are focussed on building Raisely as a team, so we’ll offer you the chance to be a part-owner of the company with our Employee Share Scheme

💻 Technology – These are just the basics, but we’ll get you a laptop and screen when you start, plus help you set up your home office.

✈️ Retreats – Every 6-ish months we fly you somewhere pretty for our team retreats. (Once we’re able to safely again)

🗺 Generous Leave – Each year, everyone gets 4 weeks paid leave, 11 days paid public holidays, and 10 days personal/sick leave. We offer paid parental leave once you’ve been here a year.

🏥 Healthcare – If you’re based in the US we can offer US$3k towards your health insurance.

🌴 Work remotely – We’re a remote-first company - live and work wherever you’re happiest. We’ll cover a co-working space if you’d like to work there.

⏰ Flexibility – We’ll work with you to figure out hours that work with you, and we’re flexible when life gets in the way.

🤷 Training – We’ll support you with time when you want to learn new skills or pay for conference or course tickets.

How to apply:

You’ve got this far! We really want to hear from you. To apply, email jobs@raisely.com with your CV and cover letter. Use the subject line “Product Manager”.

In your cover letter, include short answers to the following:

1. What was it about this job opportunity that made you apply?
2. Run us through a feature you worked on recently – what was your process from start to finish? What made it an interesting problem, and what did you learn?
3. How do you go about prioritising the different pieces of a feature? What mental models and processes do you use to help you come to the right decision?

We know with diversity comes strength. We want Raisely to be a team of many cultures, nationalities, sexualities, gender identities, religious beliefs, abilities, and ideas. We particularly encourage Indigenous people, First Nations, people from culturally and linguistically diverse backgrounds, people with disability, or people without the economic advantage of higher education, to apply for our roles.

Applications are open on a rolling basis, until we find the right person.