Program Manager – Lead Generation Prospector at Vacasa

Program Manager – Lead Generation Prospector (Remote)

at Vacasa

United States

Why Vacasa

We started with just one home and an idea: to bring homeowners and renters together with smart technology and caring local teams. Today, we’re the largest full-service vacation rental company in North America, thanks to the people who give us their best every day. You’ll fit right in here if you’re curious, entrepreneurial, and thrive in a rapid-growth environment.

Why Sales Vacasa

If Vacasa’s incredible growth didn’t make it obvious, we’re good at what we do. We’re people people. We think on our feet and respond with tailored solutions. Our team has the street smarts, ambition, and talent to turn every potential market into a Vacasa community.

What we’re looking for

Reporting directly to the VP of Sales Enablement, this role will be responsible for the coordination of our sales prospecting efforts as it relates to our lead generation programs and will be in support of both our Inside Sales and Sales Development Special Project teams. Think of yourself as the air traffic controller for sales lead distribution. Your focus will be on the organization of all of our call campaigns working closely with sales, sales operations, marketing, and the lead generation team.

Successful candidates will be strong communicators who are comfortable working remotely, learn and adapt quickly, are grounded in ethical business practices, and find reward in supporting a strong sales organization. A proven track record of task management, a team player who is self-motivated and reliable, is paramount to success.

What you’ll do

You will need to possess strong organizational skills, the ability to resolve issues with a sense of urgency, and prioritize obligations and deadlines.

Administrative and Technical Support for the Sales Team:

• Manage lead flow to the Sales teams: Maintain a healthy pipeline for Sales team members and ensure leads are followed up with at an appropriate cadence by Sales team members
• Support opportunity tracking and reporting
• Develop reporting to communicate lead volume and conversion to management
• Support team members and coordinate assignments from various platforms
• Innovate and find creative outlets to engage with the Sales team
• Connect and maintain relationships with other internal teams that support operations or sales

Team Communication:

• Sharing updates to the leadership team and attending meetings to address questions
• Engage with our Slack community when leadership needs assistance
• Communicate quality issues and lead flow progress
• Maintain a great relationship with Marketing

Programs and Processes:

• Support processes and procedures that support the general operational effectiveness of the Sales team.

Skills you’ll need

• CRM administration experience required (Salesforce preferred)
• Understanding of sales pipeline management principles
• Comfort in a rapid growth environment
• Strong attention to detail
• Ability to organize, and prioritize
• Understand campaign and lead strategy
• Understands IVR, call routing and how to pull agent activity reports preferred
• Tech-savvy and capable of learning new applications quickly and troubleshooting current processes
• Excellent communication skills both verbally and written
• Reliable and professional with a positive attitude
• High integrity and accountability
• Confident to both receive and offer direct constructive feedback
• Proficiency with G-Suite applications
• Previous experience in sales operations, sales, or operations preferred
• Ability to work from home and resides in one of the followings states: AK, AL, AZ, CA, DE, FL, GA, HI, ID, IL, IN, KS, LA, MA, MD, ME, MI, MN, MO, MT, NC, NH, NJ, NM, NV, NY, OH, OK, OR, PA, SC, TN, TX, UT, VA, VT, WA, WI, or WY

What you’ll get

• Health/dental/vision insuranceemployee & family coverage options
• Employer-Sponsored & Voluntary Supplemental Benefits
• 401K retirement savings plan with immediate 100% company match on the first 6% you contribute
• Health & Dependent Care Flexible Spending Accounts
• Paid vacation & sick days
• Paid holidays
• Paid parental leave after one year of tenure
• Employee Assistance Program
• Career advancement opportunities
• Employee discounts
• All the equipment you’ll need to be successful
• Great colleagues and culture
• Please visit our careers page to review our full benefits offerings

Vacasa is an equal opportunity employer committed to fostering a diverse and inclusive workplace. We do not discriminate against applicants based upon race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, or other classes protected by applicable law.

Vacasa is committed to maintaining a safe and productive work environment. Possession, use, or being under the influence of alcohol or illegal drugs in the workplace is prohibited.

An offer of employment for this role will be contingent upon the successful completion of a background check.