Restructured the department globally to improve team performance by moving talent into functional positions. Developed process management procedures and knowledge bases. Improved on-boarding and created learning tracks for continuous improvement for the marketing operations team. Led direct team members locally and remotely across Europe, North America, Russia, and Singapore. Managed and integrated multiple marketing technology platforms and vendors to support a global marketing department. Aligned company-wide marketing initiatives strategically and tactically by aligning siloed regional accounts to global accounts, launching new technology platforms, and implementing reporting for marketing and sales KPIs in a single source of truth platform.
Directed an end-to-end marketing team generating leads, tracking sales metrics, and ensuring increased global sales. Monitored and strengthened relationships with key stakeholders to improve company revenue. Unveiled and maintained the company website and marketing automation platform. Managed video content development for social channels. Recruited and hired digital marketing team members to increase headcount. Organized more than 60 webinars annually ensuring improved annual metrics and exceeding benchmarks. Created marketing nurture campaigns for services across 12 markets. Developed marketing strategies for bi-directional synchronization with global CRM.
Managed marketing campaigns using a marketing automation tool and CRM integration for sales of SAAS and desktop applications. Oversaw lifecycle management working collaboratively with the sales team to monitor sales metrics and develop improvements for the marketing and sales funnel. Tracked leads, sales, site visits, and conversions to analyze performance and report to management; updated the marketing campaign, products, processes, and demographics based on results.
Oversaw marketing and branding while tracking internal and external market data. Used multiple marketing channels to ensure maximum company exposure including social media, trade shows, and website marketing. Developed cross-media campaigns tracking click-through rates, call-to-action strategies, and sales lead conversions.