Tenzin Wangdhen

Technical Solutions Engineer

San Francisco, CA

Self-starter with 2 years of experience managing and building IT products. Led technical integrations with Petsmart, Walmart, and Luxottica. At Epic, I managed the $3M implementation of lab software at Santa Clara Valley. Currently, I am seeking a role that will allow me continue to develop high quality solutions for complex problems.

Work Experience

  • Wiser

    Technical Account Manager / Solutions Engineer|Aug, 2015Sep, 2016

    ​ I led technical integrations with enterprise clients such as Petsmart, Walmart, and Luxottica. Helped manage our internal admin tool, and built internal tools including a Slackbot for cross-database queries and a React app for picking scraper templates.

    • Designed and developed a Slackbot for cross-database queries, allowing non-technical team members to access data quickly (MySQL, PostgresSQL, DynamoDB)
    • Designed and developed a responsive GUI for picking scraper templates (React.js, Node.js)
    • Created modules using Node.js to automate the scraper build and QA process to significantly increase TAM team productivitiy
    • Managed enterprise accounts such as Walmart, Ebay, Petsmart and Luxottica
    • Created detailed feature specs and bug reports for the overseas development team
    • Trained and managed team of technical account managers
    • Contributed to and maintained the internal admin tool for Python job management (Ruby on Rails)
    • Generated reports for clients using Python, SQL and Excel
  • Epic Systems

    Project Manager|Sep, 2014Aug, 2015

    Epic Systems is the nation's largest electronic medical records company. The majority of its clients are large hospitals. I managed the $3M implementation of lab information systems (LIS) at Santa Clara Valley Medical Center (SCVMC). This involved coordination between Epic, SCVMC, and third parties. The project was completed on time and on budget.

    • Managed six analysts, providing technical support and leading daily one-on-one meetings and scrum sessions
    • Lead client meetings to review scope, third party vendor integration, and project planning
    • Worked with developers to customize Epic integration with a third party blood bank system
    • Developed new internal processes for implementing Epic's LIS outside of an enterprise install
    • Provided weekly and monthly progress reports delivered to SCVMC’s executive team
  • Badger Innovations

    President / Project Manager|May, 2012May, 2014

    Badger Innovations is a non-profit, student-run web development company. I was the president and web developer. I worked with a group of student designers and developers to build client projects. I wore many hats, doing development, product management, sales, marketing, and hiring.

    • Designed and developed 20+ client projects, ranging from a custom e-commerce platform to a custom t-shirt design site
    • Generated over $30,000 from over fifteen new clients, increasing margins from 20% to 50%
    • Managed business tasks such as accounting, business development, and project oversight
    • Increased firm’s throughput to five simultaneous projects with agile methodologies
    • Recruited and managed a team of nine designers and programmers

Education

  • University of Wisconsin - Madison

    Bachelor of Business Administration - Management, Entrepreneurship and Real Estate|Sep, 2010May, 2014

    I studied real estate and entrepreneurship, seeking to acquire skills that could make a tangible impact on the world. As I progressed through university, I realized that technology is a powerful catalyst for change, and participated in various technology-based ventures.

Projects

  • Avabot

    Project Lead; Developer|Jul, 2016Current

    Avabot allows teams to query, save, and schedule SQL and Postgres databases right in Slack. I wrote all of the front-end and much of the back-end code, and managed the project. Tech stack: Node.js, Express, Botkit, AWS, MongoDB

  • Habitbot

    Project Lead; Developer|Sep, 2016Current

    Habitbot allows teams to build productive and healthy habits in Slack. The bot allows users to save personal or team habits, and asks team members if they completed the habits daily. A leaderboard for team habits is sent out daily, displaying the top three team members. I managed the design and development of the product. Tech stack: Node.js, Express, Botkit, AWS, MongoDB

  • HiveMind

    Product Manager|Jan, 2014May, 2014

    HiveMind was a startup that originated from a physics independent study project. The idea was to create a quadcopter controlled via electroencephalogram (EEG) for use by disabled and paralyzed individuals in order to help them interact with their environment. I worked alongside alongside Ahmed Saif, an electrical engineering student, experimenting with EEG, SSVEP, and quadcopter technologies. I determined the viability of the venture and created a business model based on market data.

  • Alliarent

    Product Manager|Sep, 2013Dec, 2013

    Alliarent was an incubator based startup which focused on providing a mobile app solution for protecting tenants from property damage disputes. I managed the direction, developed the web presence, and created financial models based on relevant market data. We were voted most viable start up at the 3 Day Startup - Madison incubator.

Skills

    • Product Management
    • HTML/CSS
    • Javascript
    • Node.js
    • Excel
    • Command line (unix)
    • Web Design
    • Adobe Suite
    • Python
    • AWS
    • React.js
    • SQL
    • MongoDB
    • DynamoDB
    • PostgreSQL
    • Project Management