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Vincent Ngu

UX & Product Designer
Greater Boston Area, MA

Work Experience


Senior Product Designer

May 2021 - Current

As a founding member of the Digital Product team, I established a user-centeric design process and developed team culture. I championed user needs while partnering with cross-functional stakeholders to execute across a range of business objectives. I owned the design process and contributed to the strategy of eCommerce initiatives like Send-A-Surprise, Gift Cards, and Lovepop’s first design system.


Senior Product Designer

Aug 2020 - Apr 2021

I supported the Platform design team in designing end-to-end solutions for all DraftKings users by collaborating with stakeholders and testing designs iteratively. I focused on consumer-facing responsive web experiences and native mobile applications. Internally, I enhanced tools and processes to better serve the organization. I also contributed to Arena, the DraftKings design system.


Senior Product Designer

Oct 2019 - Jul 2020

I owned the design process for several product teams and partnered with customers to understand their needs in order to ship customer solutions like instant phone meetings, enterprise integrations with Zoom and Slack, enhancements to the iOS/Android applications, & weekly user experience updates. I also contributed to Tide, the Drift design system.

Panera Bread

Senior User Experience Designer

Sep 2016 - Oct 2019

As a founding member of the Digital Experience team, I worked on solving a range of business objectives that spanned iOS, Android, iPadOS, responsive web, NFC technology, & VUI (Google Assistant & Amazon Alexa). I was lead on many eCommerce initiatives, mentored other designers, and played a key role in establishing Panera’s omnichannel digital design language.

EF Education First

User Experience Designer

Jun 2015 - Sep 2016

I served as the bridge between The Studio (in-house agency) and Labs product teams. I supported 3 cross-functional agile teams as the sole designer, shipping tools for teachers to manage their group prior to departing on an educational travel trip. I also provided UX guidance on assigned Studio projects.

General Assembly

Designer-in-Residence (Contract)

Oct 2015 - Feb 2016

I was a teaching assistant for a part-time 12 week UX Design class (UXD-BOS-09). I reviewed course content, facilitated exercises and activities to encourage hands-on learning, mentored students, and organized office hours for one-on-one coaching.

Community Leadership

On Deck

Design Fellow

Aug 2021 - Current

Joined the On Deck Design Fellowship (ODD2). On Deck is a continuous community for experienced designers who want to accelerate their careers and become confident leaders through professional development and access to a trusted network of peers.


Design Mentor

Aug 2021 - Current

I’m especially passionate about making mentorship accessible to the BIPOC, women+, and LGTBQIA+ members of the technology industry. You can book time with me at:


General Assembly

User Experience Design Immersive

Mar 2015 - May 2015

Graduated with the UXDI-BOS-02 cohort.

Salem State University

BA Psychology

Sep 2009 - May 2014

Graduated Cum Laude, Chapter President of Psi Chi.