Gerald Carvalho

My team and I led a substantial range of fintech products that are experiencing rapid growth, including those related to business banking, accelerated payments, and working capital experiences.

I manage two key portfolios of customer-facing experiences (CFX) across the ‘Connections’ and ‘Document Management’, with a distributed team between Mountain View and Bengaluru, India.

• Managed and mentored a team of designers within the Operations group
• Lad design and strategy for ‘Wavefront’ and a ‘Stealth mode SaaS initiative’

• Lead the global data-In (bank feeds and apps) experiences on Quickbooks
• Led the PayPal + QBO integration
• Led the Direct Feed experience for UK and AU
• Led the redesign of the QBO Reconciliation experience

• Provided strategic leadership in rapid-paced projects split between offshore and onsite
• Mentored junior designers and strategized design initiatives on multiple projects
• Analyzed requirements from business teams and influenced product roadmaps

• Led the e-Coupon mobile experience as a part of the IR Labs initiative (Integrated Retail)
• Led the mobile experience for sweepstakes and contests
• Conceptualized future shopping experiences

• Redesigned the e2e mobile and web experience for Google Coupons
• Presented design strategies at UX reviews to higher management
• Initiated Google coupons phase 2.0 redesign for integration with Google wallet and offers

• Designed PayPal Virtual Terminal, Storefront applications, and Global Seller experience
• Led the ‘Wells Fargo Mortgage Product Recommendation Tool’ experience
• Designed the ‘Visa Information Management’ portal