Oversaw operations and growth performance for 15+ markets (Including Washington, D.C., Boston, Philadelphia, Houston, Dallas, Denver, and more) to help build a positive experience for merchants and customers across the platform.
Led and implemented all growth campaigns, email marketing, ASO, marketing automation, customer support, microsite creation, and influencer outreach.
Worked alongside a small team to remotely manage customer and driver growth initiatives across North Carolina, especially in Raleigh, Durham, and Chapel Hill.