Lianne Harrison

Rightmove (FTSE: RMV) is the UK’s number one property website and FTSE 100 company. Reporting to the Head of Technology Operations, I am responsible for the execution of work within the infrastructure team to ensure that the website’s availability is at least 99.99% per year.

• Working with the Head of Tech Ops and Lead Architect to help define direction and priority for the team
• Maintain stakeholder relationships and ensure that work is prioritised correctly within the team and delivered in a timely manner
• Developed and maintain a project portfolio including Rightmove’s cloud migration initiative
• Measure project performance using appropriate systems, tools and techniques
• Triage projects regularly to ensure a focus on critical work and plan in important work before it reaches critical nature
• Information gathering and distribution to ensure the technical impact of changes is fully understood and planned for
• Introduced an agile process to assist the team in delivering their work
• Experience in identifying opportunities and embedding and championing new processes
• Communicate updates and delivery plans to stakeholders
• Have sight of all streams of work and assisting the team in managing and prioritising the workload
• Monitoring the impact of the team’s changes and reporting on progress & success
• Working knowledge of Atlassian products, including JIRA and Confluence (JIRA administrator)
• Meeting and workshop facilitation
• Prioritisation techniques for scoping: MoSCoW, Impact vs Effort

Qumu (NASDAQ: QUMU) is an enterprise video software company offering communication and content management solutions by utilising the power of video. I report to the Director of Operations in London, and form part of a global HR team.

• Improved job descriptions, launched internal referral campaigns, implemented tools and drafted processes to streamline the recruitment strategy which, resulted in the fulfilment of all open vacancies within Q1 2016; 25% of new hires sourced without the use of agencies.
• Relaunched Qumu’s onboarding program to introduce new employees to our company values, communication, benefits, company structure, policies, procedures and initial training.
• Supported the relaunch of Qumu’s onboarding program by designing and developing a new, comprehensive, employee HR portal inclusive of employee introduction videos, a Qumu survival guide, brand and communication guidelines.
• Improved Qumu’s recruitment and hiring process using UX principals to improve candidate experience at various touch points.
• Creating positive employer brand awareness and nurturing a pool of top talent for proactive future hiring via multiple social media channels.
• Improving employee retention rates off the back of building a strong company culture based on collaboration, communication, events, knowledge share and business transparency.
• Strategising a learning and development program to offer clear direction and career paths within Qumu.
• Consistently auditing existing processes and engaging with current technologies to improve efficiencies.
• Legal and compliance: Employment Tribunal, Home Office Sponsorship Applications, TUPE process, resignations, terminations and redundancies.

Boutique design consultancy, specialising in Mechanical, Electrical and Public Health Engineering with an emphasis on sustainability and unified strategies.

• Sourced, onboarded and managed project-specific contractors.
• HR administration.

The UK's leading new home warranty provider, committed to raising residential building standards to protect homeowners. The External Affairs team build relationships with Parliament and the European Union to help produce valuable policies for the benefit of the industry and homeowners.

• Successfully delivered a General Election 2015 campaign specifically targeting Pre-Parliamentary Candidates and those seeking re-election, through digital & traditional communications extending to over 2000 followers.
• Over a 10 week period during the General Election 2015, I successfully coordinated 15 MP (Members of Parliament) constituency site visits across the UK and Northern Ireland, inclusive of photographers, social media and press coverage.
• Directed and marketed a YouTube campaign on NHBC’s role in the housing industry (over 3000 views).
• Produced and executed a number of successful political events such as MP dinners, APPG and roundtables, including a highly successful industry dinner with the Minister of State for Housing and Planning, along with influential industry stakeholders.
• I leveraged my understanding of emerging technology trends to implement new tools & processes that ensured the company remained industry relevant and propelled the efficiency of the team.

NRG Home Solar is owned by NRG Energy, a Fortune 250 company that owns and operates one of the U.S.'s largest power generation and retail electricity businesses. A unique online platform that facilitates the shopping process and assists homeowners in adopting solar energy, benefiting their communities and reducing their energy costs.

• Utilising UX principles, I designed a proof of concept for the new e-commerce business application.
• Supported lead generation with curated and organic content for key campaigns at NRG Home Solar to drive an increase in customer acquisition.
• Marketing liaison for brand management and delivery of marketing assets, including copy write, advertising and brand consistency.
• Product information and e-commerce web content management, including site updates, online promotions.

The UK's leading new home warranty provider, committed to raising residential building standards to protect homeowners. The External Affairs team build relationships with Parliament and the European Union to help produce valuable policies for the benefit of the industry and homeowners.

• Extensive travel and diary management.
• Expense management.
• Event coordination.
• General administration.

Unique security company specialising in Guardian Management for vacant commercial and residential properties across the UK & Europe.

• Writing and implementing HR policies.
• Vetting and onboarding of new employees to SIA standards.
• HR compliance and administration.
• Office management.

Boutique design consultancy, specialising in Mechanical, Electrical and Public Health Engineering with an emphasis on sustainability and unified strategies.

• Office management, general administration & diary management.
• Events coordination.

Full Stack Bootcamp; Ruby, Rails, Sinatra, Node, Express, SQL, Relational Databases, HTML CSS, JavaScript.