Patrick Corriveau

Sales, Marketing & Customer Relation Management
MONTRÉAL, Quebec, Canada
patcorriveau17@gmail.com
5147933670
Enthusiastic, dedicated and initiative-taking strategic sales driven leader specializing in business development and market expansion in the tourism and hospitality industry. Proven strong analytics and negotiation, and outstanding relationship-building skills. Experienced in managing sales and marketing for multiple brands simultaneously, and in key account management with a stellar record of high-level customer service and satisfaction.

Work Experience

Accor Hotels Group

Jan, 2020 - Current
Travel Service Executive
  • Meet and/or exceed goals while maintaining an exceptionally high level of customer service for the top VIP clients worldwide.
  • Anticipate the needs and exceeds expectations.
  • Respond to any member requests during their stay.
  • Build strong professional relationships that leverage direct and personal knowledge of their preferences and personalized offers.
  • Research, recommend and fulfill member requirements while providing program benefit support.

Hookup Strategy

Apr, 2019 - Current
Owner and Consultant
  • Develop and digital marketing proposal to increase online presence, organic rankings and promote brand awareness based on market analysis.
  • Create and monitor marketing campaigns- Google and social medias.

Collège April-Fortier

Jul, 2019 - Current
Teacher Sun and Middle East Destinations
  • Teach Sun and Middle East destinations in the tourism program covering history, geography, demography, politics, touristic highlights, target customers and hotel products.
  • Designed and teach digital marketing in the travel industry.

Sunwing

May, 2017 - Oct, 2018
Director of Sales
  • Developed strategic Sales & Marketing plans to optimize business development for all divisions.
  • Lead a team of 7 inside sales and BDM members.
  • Maximized revenues and growth by 2% and by 16% for hotel division despite an exceptional hurricane’s season closing key destinations.
  • Overseen Public Relations doing PR in events, meeting key partner.
  • Saved 40K using social media for daily advertising.

Group Sales Supervisor -Previous position • Supervised a team of 12 Sales Specialists for leisure & MICE markets.

  • Designed and escorted MICE groups up to 1000 passengers.
  • Developed a strategy to switch sale to our own hotels increasing sales by 16% in one year.
  • Raised annual sales by 10% YOY.

***Promoted Director of Sales due to outstanding results in sales, leadership,and strategic partnerships.

GODUBAI.CA

May, 2013 - Nov, 2015
Director of Sales & Marketing
  • Directed the opening of both offices in Dubai and Montreal.
  • Negotiated all contracts with hoteliers, airlines and cruise lines and build packages.
  • Introduced a cost-effective social media marketing strategy for less than 2000$/year.
  • Managed operations in Dubai throughout the high season.
  • Designed top luxury travel experiences for high-end VIP clientele.
  • Increased client base with B2B/B2C with high-impact presentations.
Key Account Manager Group
  • Specialized in MICE and Wedding groups, managed key accounts and reached highest sales with more than 10 000 seats in a year with revenues 30% over target.
  • Managed group reservation booking flights,hotel rooms or buyouts,transfers, excursions, and organizing events at destination

Education

Collège April-Fortier

2000 - 2001
ACS Tourism

BCIT

2018 - Current
Social Media and Digital Marketing - online

Skills

  • • Key Account Management
  • • Customer Relations Management
  • • Strategic Sales Planning
  • • Business Development
  • • High Level Sales & Web Analytics
  • • Marketing Concept
  • • Relationship Building
  • • Leadership
  • • Negotiation and Closing
  • • Digital Marketing
  • • Communications
  • • Strategic Market Positioning

Languages

French
Native
English
Fluent
Spanish
Professional