KAYLA SALINAS

I provide motivation, education, and accountability for clients on the Jenny Craig weight management program. Supporting clients to follow the Jenny Craig program as designed to ultimately achieve and maintain a healthy lifestyle.

• Coaching: (1) connect with clients and understand their goals and challenges, (2) identify and keep them focused on their motivation, (3) create weekly plans, (4) build their confidence, and (5) gain their commitment.
• Client Accountability: Keep clients on the Jenny Craig Program by holding them accountable to (1) their menu plan, (2) attending their coaching session every seven days, and (3) self-monitoring their daily food intake and exercise. Complete care calls and confirmation calls to stay connected with clients throughout the week. When clients fall off the Jenny Craig Program, get them back on Program by making outbound calls.
• Center Operations: Complete daily center operations tasks including food room stocking and client invoicing and checkout.
• Role Model: Be a role model to clients and employees by living the Jenny Craig principles of a healthy and balanced lifestyle.

I provided customer service by acknowledging the customer; identifying customer merchandise or service needs; assisting with purchasing decisions; locating merchandise; resolving customer issues and concerns; selling and processing items requiring specified paperwork where applicable and promoting products and services while maintaining a safe shopping environment.

• Processes customer purchases by operating a cash register and related hardware
• Maintains assigned area in accordance with company policies and procedures, and federal, state, and local laws.
• Receives and stocks merchandise and supplies.

I worked directly with customers presenting jewelry, conducting sales, running credit cards, inspecting jewelry, and assisting clients with repairs needed.

• Meeting daily quota for sales and credit card applications
• Inventory control: daily audits on merchandise
• Merchandise control: handle manual recall/transfer demands, special orders.
• Administative support: assist office manager in preparing reports for deposits, transfers, and audits.