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Lavinia Roxana Toma

Bucharest, Romania
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linkedin.com/in/lavinia-roxana-toma
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laviniaroxanatoma@gmail.com
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+40724015084
Skilled in product enablement, infrastructure, and AI, I use my technical expertise and hands-on experience to drive real-world impact. With a strong academic foundation—currently pursuing a PhD in AI—and practical experience supporting customer success, I bridge the gap between complex technical solutions and business needs. Proficient in translating business needs into technical solutions, analyzing data for actionable insights, and delivering tailored training, I thrive in fast-paced environments and am committed to achieving strategic business goals.

Work Experience

UiPath

Senior Sales Engineer - Infrastructure
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May 2024 - Current
  • Supported infrastructure-related discussions covering hardware, software, networking, and cloud constraints for key accounts, including the Romanian Foreign Intelligence Service, the Military Technical Academy, and the Ministry of National Defense.
  • Delivered the webinar Exploring the Versatility of UiPath Automation Suite to a diverse audience, including partners.
  • Analyzed dashboard metrics tracking product adoption across public sector and enterprise clients.
  • Reported product gaps to help guide prioritization and feature development for Automation Suite.
  • Presented the Anti-Money Laundering Agent solution at the Global Sales Kickoff in Singapore to the Sales Engineering team.
  • Revamped the Infrastructure Engineer Professional – Standalone & Automation Suite certification to align with the latest released features.
  • Delivered and provided feedback on Automation Cloud and Automation Suite courses tailored for different personas: Sales Executives, Sales Engineers, CSMs, and TAMs, facilitating effective knowledge sharing.

UiPath

Senior Technical Enablement Engineer
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Feb 2021 - May 2024
  • Collaborated closely with Product Managers, Release Managers, Marketing, and Pricing teams during each release, enabling the company and partners.
  • Participated in bug reporting and roadmap planning, with ideas incorporated into the backlog.
  • Led FedRAMP enablement efforts company-wide, maintaining close alignment with Product and Engineering teams on features and driving cross-organization product testing.
  • Led Infrastructure Engineer team, managing Automation Suite content on Academy, and performing job task analysis, defining key competencies and success metrics.
  • Orchestrated enablement sessions for internal teams and partners, delivering workshops for every release.
  • Developed Academy courses across Automation Cloud, Orchestrator, Insights, Automation Ops, Data Service, Integration Service, Document Understanding, and AI Center.
  • Contributed to multiple certification developments, including Automation Business Analyst, Specialized AI Professional, and Infrastructure Engineer Professional – Standalone & Automation Suite.
  • Delivered tailored product demos, incorporating iterative feedback to refine messaging and positioning in UiPath Labs.
  • Built real-time dashboards tracking KPIs and user engagement metrics, enabling data-driven insights and decision-making.
  • Delivered targeted sessions at the Global Sales Kickoff in Las Vegas on customizing product demos by audience type, technical skill, and organizational level.

Bucharest University of Economics Studies, Faculty of Economic Cybernetics Informatics

Assistant Professor
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Sep 2020 - Current
  • Teach Evolutionary Programming and Genetic Algorithms to second-year students, covering evolutionary computation, genetic operators, fitness evaluation, optimization problems, and real-world applications.
  • Teach Programming Basics to first-year students, covering fundamental concepts and emphasizing logical thinking and structured problem-solving to build a strong foundation in computer science.

Telecom Academy

Database & JavaScript Instructor
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Mar 2020 - Mar 2023
  • Taught comprehensive database classes covering foundational to advanced topics such as queries, joins, transactions, functions, procedures, views, cursors, indexes, triggers, and full proficiency in DDL, DML, and DCL.
  • Delivered JavaScript courses focusing on core programming concepts and advanced topics like DOM manipulation, event handling, asynchronous programming, and client-server interaction, reinforced through hands-on exercises and mini-projects.

UiPath

Escalation Engineer
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Aug 2019 - Feb 2021
  • Resolved escalated product and configuration issues from internal stakeholders and clients, focusing on complex technical challenges.
  • Conducted in-depth troubleshooting and root cause analysis to identify and address system faults.
  • Acted as liaison with Product team to report bugs, track resolutions, and provide actionable feedback driving product improvements.
  • Created and maintained a comprehensive Knowledge Base for assigned products, improving support efficiency and customer satisfaction.

Oracle Romania

Technical Support Engineer Oracle HCM Cloud Applications
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Sep 2018 - Aug 2019
  • Collaborated directly with clients to troubleshoot and resolve Oracle HCM Cloud issues by analyzing logs, debugging Java code, and diagnosing database bugs.
  • Took ownership of client-specific application features and requirements, delivering personalized support and actionable guidance.
  • Improved issue resolution time and client satisfaction through a proactive, tailored approach.

Oracle Romania

Intern
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Jan 2018 - May 2019
  • Contributed to the development of a custom internal news aggregator application for Oracle as part of a cross-functional team using Java, JavaScript, Oracle Database, and Oracle Cloud Platform.
  • Designed database schema and led deployment and integration of the application within Oracle Cloud infrastructure.
  • Gained hands-on experience in full-stack development and cloud-based deployment within a real-world enterprise environment.

Microsoft Romania

Intern
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Jul 2017 - Oct 2017
  • Gained hands-on experience with core Microsoft technologies, including SQL Server, Dynamics CRM, and Azure Cloud Platform.
  • Developed a strong understanding of cloud infrastructure and CRM systems while improving coding best practices using Visual Studio IDE.
  • Strengthened technical foundation and familiarity with Microsoft’s enterprise ecosystem through internship experience.

Education

Faculty of Economic Cybernetics, Statistics and Informatics, Bucharest University of Economics Studies

PhD in Biologically inspired AI techniques
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2021 - Current
  • Conducted PhD research on stock price forecasting using statistical and machine learning models, including ARIMA and GARCH for time series analysis, Random Forest for feature-based prediction, and LSTM/BiLSTM networks to capture temporal dependencies.
  • Integrated sentiment analysis, market volatility metrics, and technical indicators to strengthen model robustness and improve predictive accuracy.
  • Implemented rolling prediction frameworks to assess model stability and adapt to dynamic market conditions.

Faculty of Economic Cybernetics, Statistics and Informatics, Bucharest University of Economics Studies

Master's degree in Business Analysis and Enterprise Performance Control
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Oct 2019 - 2021

Faculty of Mathematics and Computer Science, University of Bucharest

Bachelor's degree
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Oct 2016 - Jun 2019

Faculty of Economic Cybernetics, Statistics and Informatics, Bucharest University of Economics Studies

Bachelor's degree
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Oct 2016 - Jun 2019

Skills

  • Product Enablement & Training
  • Customer & Partners Technical Enablement
  • Methodologies: Agile, Scrum, PRINCE2
  • On-prem & SaaS platforms
  • AI: ARIMA, GARCH, LSTM, Bi-LSTM, Random Forest, NLP, TensorFlow, PyTorch
  • Figma
  • PowerBI
  • Jira, Notion
  • OpenAI API
  • Datadog
  • SurveyMonkey

Certifications

UiPath Certified Professional Infrastructure Engineer Professional – Automation Suite Certification

Credential ID 127256778

UiPath Certified Professional Specialized AI Professional Certification

Credential ID: 814948

UiPath Certified Professional Automation Business Analyst Professional Certification

Credential ID: 787059

PRINCE2 Foundation Certificate in Project Management

Credential ID: GR656262648LT

Certified Scrum Master

Credential ID: 001216599