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Catherine Hakala-Ausperk

Library Consultant, Coach, Speaker, Trainer, Planner, Author
A career librarian, manager, administrator, and author, I share my experiences through training online and face-to-face around the country. I also facilitate successful strategic planning and director searches. I am the author of eight books on leadership and career development. My passion is for helping leaders, teams, and boards with everything from effective operations to communication, leadership, and planning. A Kent State University iSchool graduate (1991), I was selected in 2015 as the school's "Alumnus of the Year: For a Graduate Who Has Made a Significant Contribution to the Profession.”
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Contact Info

  • Chagrin Falls, OH
  • librariesthrive.com
  • chakalaausperk@gmail.com

Libraries Thrive Consulting

OWNER/CONSULTANT
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Jan 2007 - Current
  • I can help your library develop an easy, affordable, and effective strategic plan that truly reflects your community’s needs!

  • I can help you successfully locate your next, great and set your governing board and leader up for success.

  • I can energize your conference with an inspiring keynote and effective breakout sessions.

  • I can develop leadership skills in both your brand new and seasoned managers, bosses, supervisors and directors.

  • I can focus your governing board on being a healthy, professional team.

    I work with libraries around the country offering all of these skills and services. My goal as a consultant and trainer is to facilitate growth, motivation, and success. In addition to my work as a consultant, I also teach at The iSchool at Kent State, as well as for the American Library Association’s Certified Public Library Administrator (CPLA) Program, The Public Library Association, ALA’s eLearning Solutions, the Urban Library Council, InfoPeople, and multiple other organizations. You can follow and see more about my work and clients on my website librariesthrive.com. Feel free to also check out and “like” my Facebook page https://www.facebook.com/librariesthrive or

The iSchool at Kent State (OH)

ADJUNCT INSTRUCTOR
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Jan 2007 - Current

One of the most rewarding elements of my career is the opportunity to teach graduate library students and mentor them as they begin their careers. My classes include “The Public Library,” “Management of Libraries & Information Centers,” and "Information Institutions and Professions.”

Northeast Ohio Regional Library System

EXECUTIVE DIRECTOR
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May 2011 - Feb 2016

I led and helped to stabilize and grow a regional system that supports libraries in any way needed. We trained, consulted, planned and innovated, so that our libraries could be successful. I worked with a team of five highly energized, talented and dedicated staff.

Cleveland Heights - University Heights Public Library

DEPUTY DIRECTOR
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May 2003 - May 2011

At a time when our library was facing exciting changes, such as a major renovation and the introduction of innovative new services such as a Welcome Desk and Roving Reference, I was responsible for the overall excellence of all public services in our 4-branch system.

Cuyahoga County Public Library

Multiple Positions, from Circulation Clerk to Regional Adult Services Manager
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Nov 1984 - May 2003

My library career began and developed at CCPL, where I worked my way up and around, from Circulation Services, to reference work to management.

Education

Kent State University

Master of Library Science (MLS)
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Sep 1988 - Aug 1991

Kent State University (1978) Bachelor of Arts - News/Editorial Journalism

Additional Education & Training

Certified Public Library Administrator (CPLA) American Library Association; Ohio Certified Public Librarian (Ohio Library Council); Career Development Facilitator (National Career Development Association)

PROJECTS & CLIENTS

2024

  • ADMINISTRATIVE TRAINING: “Budget & Finance”; “Current Issues”; “Politics & Partnerships”; “Organization & Personnel Management” for The American Library Association’s Certified Public Library Administrator (CPLA) Program.

2023

  • STAFF DAY KEYNOTE: “Renew. Refocus. Recharge.” and breakout “Easy for You to Say!: Mastering Difficult Conversations” for The St. Tammany (LA) Parish Library.
  • MANAGEMENT TRAINING: “That’s Where I Want to Work! : Great Managers = Great Teams.” All day managers’ skills development event for The St. Tammany (LA) Parish Library.
  • LEADERSHIP TRAINING: “How to Be a Great, NEW Boss!” webinar for The Chester County (PA) Library System.
  • CONSULTING: “Staff Scheduling Re-Design” project for The East Baton Rouge (LA) Parish Library.
  • CUSTOMER SERVICE TRAINING: “Five-Star Customer Service” webinar for The Carver County (MN) Library.
  • DIRECTOR COACHING: One-on-one Director Coaching, Metuchen Public Library (NJ).
  • CHANGE MANAGEMENT TRAINING: “Cutting Edge Libraries: Innovative Leadership from the Front-Lines to the Boss’ Office,” day-long workshop for The Tampa (FL) Bay Library Consortium (TBLC), in Pinellas Park, Florida.
  • ADMINISTRATIVE TRAINING: “Budget & Finance”; “Current Issues”; “Politics & Partnerships”; “Organization & Personnel Management” for The American Library Association’s Certified Public Library Administrator (CPLA) Program.
  • LEADERSHIP TRAINING: “What Leaders Do,” 3-day, face-to-face Indiana Library Leadership Academy (leading this for the 5th time)

2022

  • CHANGE MANAGEMENT TRAINING: “A Fearless Future” 5-part course for The American Library Association eLearning.
  • CHANGE MANAGEMENT TRAINING: “It’s a NEW Day so Be a Great NEW Boss!” webinar for The Public Library Association.
  • PERSONNEL MANAGEMENT TRAINING: “Yeah but, What if…": How to Hire and Evaluate Your Library Director (Even If You Need a Plan B) for The New Jersey State Library Trustee Institute.
  • KEYNOTE: “Renew Yourself!” and BREAKOUT SESSIONS: “Everywhere Leaders” and “Volunteer for Success!” for the Tampa Bay (FL) Library Consortium Conference, Lakeland, Florida.
  • INTERVIEW: with “Work Space Spark” re: 400 copies of “Build Great Teams” to be included in one of their Career Box.
  • BREAKOUT SESSION: “Tech Services Is From Mars, Reference Is From Venus: Effective Communication Across Departments Matters!” NETSL (New England Technical Services Librarians Conference) 2022 Conference
  • DIRECTOR COACHING: One-on-one Director Coaching, Metuchen Public Library (NJ)
  • BOARD DEVELOPMENT: “Celebrating an Effective Board” In-Person Trustee Retreat for Mentor (OH) Public Library
  • INNOVATION TRAINING: “You’re Bringing That?!? Packing for the Future: What to Take and What to Leave Behind” for RAILS (Reaching Across Illinois Library System)
  • TRAINING: “Information Institutions & Professions” and “The Public Library” (Adjunct Instructor) for Kent State University (OH) iSchool
  • ADMINISTRATIVE TRAINING: “Budget & Finance”; “Current Issues”; “Politics & Partnerships”; “Organization & Personnel Management” for The American Library Association’s Certified Public Library Administrator (CPLA) Program

2021

  • DIRECTOR COACHING: Director Coach, Metuchen Public Library (NJ)
  • LEADERSHIP COACHING: Executive Coach for Florida's "Next Level Library Leadership Institute" (NLLLI)
  • LEADERSHIP TRAINING: "Plan to Lead" for the State Library of North Carolina/Southeast Collaborative Conference
  • STRATEGIC PLANNING TRAINING: "Strategic Planning for Libraries" (webinar & post discussion) for The State Library of California & ALA eLearning Solutions
  • KEYNOTE: "A Worthy Goal" for The Tampa Bay (FL) Library Consortium Conference "Go for the Goals!"
  • KEYNOTE: "You're Bringing That??" for "Packing for the Future: What to Take With You and What to Leave Behind" for the Ohio Private Academic Libraries (OPAL) Annual Conference
  • LEADERSHIP TRAINING: "Management 101" 6-part online course for Massachusetts Library System
  • INTERVIEW: Featured in KSU iSchool's Alumni Conversations - "What Now!?"
  • PUBLICATION: My 8th book released: "Build a Great Team: How to Harness, Create, and Be Part of Powerful Team," a Simple Truths Ignite Reads (Sourcebooks Publishing)
  • TEAM TRAINING: "Great Teams' Toolbox" webinar for Sourcebooks Publishing
  • TRAINING: Adjunct Instructor at Kent (OH) State University's iSchool; teaching: "Information Institutions & Professions" "The Public Library" *Instructor for ALA's Certified Public Library Administrator (CPLA) courses: "Organization & Personnel Management" "Current Issues" "Budget & Finance" "Politics & Partnerships"

2020

  • TRAINING: for ALA's Certified Public Library Administrator (CPLA) courses: "Organization & Personnel Management" "Current Issues" "Budget & Finance" "Politics & Partnerships"
  • TRAINING: Adjunct Instructor at Kent (OH) State University's iSchool; teaching: "Information Institutions & Professions" "The Public Library"
  • LEADERSHIP TRAINING: for ALA eLearning: "Be a Great Boss" "Be a Great Boss During Not-So-Great Times" "Leadership Superpowers" "Meetings Matter (Now More Than Ever!) "Speak Up: Especially When Everyone Is Listening!" "Volunteers to the Rescue" "Recruitment & Hiring" (for small & rural libraries) "Strategic Planning Made Easy" "Getting the Most Out Of Library Volunteers "Mentoring Library Employees"
  • LEADERSHIP TRAINING: Leadership Training Series for St. Charles LA Parish Library "Creating Culture: 4-Part Webinar Series"
  • LEADERSHIP TRAINING: Leadership Training Series for Arizona State Library, Archives & Public Records) "Be a Great Boss"
  • LEADERSHIP TRAINING: Webinars for InfoPeople: "Maintaining a Safe & Respectful Workplace" "Leadership Superpowers"
  • KEYNOTE: for The Santa Clarita (CA) Public Library Virtual Staff Day: "From Catalogs to Covid: Everything The Same Has Changed"

2019

"Maintaining a Safe & Respectful Library" (SC State Library & Infopeople)

  • TRAINING: "Organization & Personnel Administration," "Current Issues" and "Politics & Partnerships" (ALA Certified Public Library Administrator Program)
  • TEAM TRAINING: "Getting the Most Out of Library Volunteers" and "Build a Great Team" (ALA eLearning)
  • LEADERSHIP TRAINING: "Future-Proof Your Team" (NICHE Academy)
  • BREAKOUT SESSION: "Renew Yourself" (New Jersey Library Association's Annual Conference)
  • BREAKOUT SESSION: "Plan to Lead:" (New Jersey Library Association's Annual Conference)
  • LEADERSHIP TRAINING: "Plan to Lead!" (Kendallville Public Library)
  • LEADERSHIP TRAINING: "Be a Great Boss" (State Library of Arizona)

2018
  • KEYNOTE: "Renew Yourself" Keynote (ALABAMA LIBRARY ASSOCIATION: PUBLIC LIBRARY DIVISION MINI-CONFERENCE)
  • BREAKOUT SESSION: "Renew Yourself and Find Your Place in the Future" (KANAWHA COUNTY (WV) PUBLIC LIBRARY STAFF DEVELOPMENT DAY
  • BREAKOUT SESSION: "Renew Yourself" (MEDICAL LIBRARY ASSOCIATION (MLA) MIDWEST CHAPTER CONFERENCE)
  • LEADERSHIP RETREAT: "It's All About People: Leadership Retreat (ST. TAMMANY (LA) PARISH LIBRARY)
  • TEAM TRAINING: "Don't Solve Everything! Build a Problem-Solving Team Instead" (LIBRARYWORKS WEBINAR)
  • TRAINING: "Current Issues"; "Politics & Partnerships"; "Organization & Personnel Administration" (ALA CPLA courses)
  • TEAM TRAINING: "Maintaining a Culture of Safety" (INFO PEOPLE)
  • TRAINING: "Information Institutions & Professions" (KSU Information School)
  • TEAM TRAINING: "Build a Great Team"; "Be a Great Mentor in 90 Minutes or Less: You Can Do It!" (ALA eLearning)
  • PRESENTATION: "Everything The Same Has Changed!" ROTARY CLUB OF Chesterland (OH)

2017
  • STRATEGIC PLANNING TRAINING: INFOPEOPLE course - "Strategic Planning That Doesn't Hurt a Bit!" (January);
  • TRAINING: ALA/CPLA course - "Current Issues," (January & April);
  • TRAINING: URBAN LIBRARIES/EDGE INITIATIVE course - "Strengthening Library Partnerships" (January, March, April, May, August, October);
  • TRAINING: ALA/CPLA course - "Politics & Partnerships" (February & June);
  • TRAINING: ALA/CPLA course - "Organization & Personnel Administration" (March & September);
  • TRAINING: INFOPEOPLE course - "Effective Library Partnerships" (April); ALA WEBINARS "How to Hire a Library Employee" (May);
  • TRAINING: INFOPEOPLE course "A Culture of Safety" (June - July);
  • TRAINING: ALA WEBINAR - "Build a Great Team" (July);
  • PRESENTATION: ALA Annual Conference - "Renew, Re-energize, Refresh Your Career" (Saturday, June 24 @ 10:30 a.m.) - Chicago - and "Brain Health: Raising the Bar for Adult Programming" (Saturday and Sunday, June 24-25, 2010)
  • BREAKOUT SESSIONS: NELA: New England Library Association Annual Conference - "Be a Great Boss," "Strategic Planning That Works!," and "Renew Yourself!" (October 22-24, 2017);
  • TRAINING: THE iSCHOOL AT KENT STATE - Teaching "Management of Libraries and Information Centers" and "Selection & Acquisition of Library Materials;"
  • TRAINING: OHIONET WEBINAR - "Using Linked Data to Reach Your Community: (September 13, 2017);
  • CAREER TRAINING: KING COUNTY (WA) LIBRARY SYSTEM - "Renew Yourself" webinar (November 28)

2016
  • DIRECTOR SEARCH: PERRY PUBLIC LIBRARY - Library Director Search Consultant - (September - December.)
  • DIRECTOR SEARCH: MENTOR PUBLIC LIBRARY - Library Director Search Consultant - (May - December.)
  • TRAINING: ALA/CPLA course “Organization and Personnel Administration” (September - October) and "Current Issues" (July - August).
  • TEAM TRAINING: AMERICAN LIBRARY ASSOCIATION - "New Teams" Webinar" (November 2016)
  • INTERVIEW: AL "LIVE" - Author Interview (November 2016)
  • TRAINING: InfoPeople course “The Effective Library Spokesperson” (June), and "Library Budgeting for Right Brained Thinkers," (September)
  • PRESENTATIONS: OKLAHOMA LIBRARY ASSOCIATION - “Be a Great Boss” all-day pre-conference and “Communicate with Confidence” breakout session at the 2016 OLA Annual Conference (March.)
  • PUBLICATION & TRAINING: DEMCO – “That’s a Great Question!” – Q&A blog for DEMCO.com - ongoing. Also, taught “Stop Solving Problems! Develop Problem Solvers Instead!” webinar (January).
  • TRAINING: KENT STATE (OH) UNIVERSITY SCHOOL OF LIBRARY & INFORMATION SCIENCE - Teaching "Management of Libraries and Information Centers" (all year).
  • BOARD TRAINING: SOUTH CENTRAL WISCONSIN LIBRARY SYSTEM - Offering "Ensuring Director Success" webinar (August.)
  • PRESENTATIONS: AMERICAN LIBRARY ASSOCIATION ANNUAL CONFERENCE 2016 - Presenting "Don't Do This (If You Want to Get the Job)," "Trainers Showcase" and resume reviews.
  • LEADERSHIP INSTITUTE: INDIANA STATE LIBRARY - Facilitating week-long residential Leadership (INLLA) Academy (October.)
  • LEADERSHIP TRAINING: UTAH STATE LIBRARY - "Everywhere Leaders: How to Move Your Library & Your Career Forward" webinar (July).
  • KEYNOTE & BREAKOUTS: PIONEER (OK) LIBRARY SYSTEM - Keynote and Session Presenter at 2016 Staff Day; also 4-part webinar review/instruction based on my book, "Be a Great Boss: One Year to Success" (August - December, 2016)
  • PRESENTATION/TRAINING: UNIVERSITY OF OKLAHOMA - "Build a Great Team" all day training (November, 2016)

2015
  • LEADERSHIP TRAINING: DEMCO Webinars – “The Recipe for Leadership Success”;
  • LEADERSHIP TRAINING: INFOPEOPLE - “Finding the Right People and Helping Them Grow” 4-part online course September – October; & “Digital Badging in the Library Community,” webinar;
  • BOARD AND LEADERSHIP TRAINING: LIBRARIES UNLIMITED(ABC CLIO) Learning Network online courses: “From Interview to Success: Board – Director Relationships That Work!” & “Building Bridges: Library – Community Partnerships” & “Managing Your Strengths” & “Moving Into Management”;
  • STRATEGIC PLANNING: NAPERVILLE (IL) PUBLIC LIBRARY - Strategic Planning Consultant;
  • BOARD TRAINING: NORTHEAST KANSAS LIBRARY SYSTEM - “Director Success: A Plan for Library Boards” (in-person workshop);
  • KEYNOTE & BREAKOUTS: SOUTH CAROLINA LIBRARY ASSOCIATION Annual Conference - Keynote presentation – “Everything the Same Has Changed!” & Breakout Sessions – “The Key Ingredients of Leadership” and “Healthy Cultures = Healthy Teams”;
  • TRAINING: URBAN LIBRARIES COUNCIL - “Strengthening Library Partnerships,” (a webinar of The EDGE Initiative).

2014
  • TEAM TRAINING: ALA EDITIONS - "How to Build a Great Team: Growth & Development” (2-part webinar):
  • TRAINING: ALA LIVE - “Library Security” Panelist;
  • KEYNOTE: CARLSBAD (CA) LIBRARY & CULTURAL ARTS DEPARTMENT - “Welcome to the Future: Changing Together” - Staff Day Keynote Address;
  • LEADERSHIP INSTITUTE: INDIANA STATE LIBRARY - Facilitated week-long “Indiana Librarian Leadership Academy” (InLLA);
  • TRAINING: INFOPEOPLE - “Developing Effective Library Partnerships” -four-part online class;
  • BOARD & LEADERSHIP TRAINING: MONTANA STATE LIBRARY - “Happily Ever After: Board – Director Relationships That Work!” – 4-part webinar series; PCI (People Connect Institute) - 2-part webinar series: “Be a Great Boss: The Nuts and Bolts of Staffing, Decision Making, Problem-Solving, and Planning & Budgeting” and “Be a Great Boss: The Critical and Basic Foundations of Attitude, Vision, Communication Style and Strong Leadership;”
  • LEADERSHIP TRAINING: PUBLIC LIBRARY ASSOCIATION (PLA) - “Supervise with Success” -2-part webinar;
  • PRESENTATION: TEXAS LIBRARY ASSOCIATION - 2015 Annual Conference Pre-Conference – “Build a Great Team: One Year to Success”

2013
  • PRESENTATION: AMERICAN LIBRARY ASSOCIATION (ALA) - 2013 Annual Conference (Chicago, IL) – “Communicate with Confidence: One Year to Success” (co-presenter);
  • STRATEGIC PLANNING TRAINING: ALA EDITIONS - “Strategic Planning: The Balanced Scorecard Approach” - webinar;
  • TRAINING: DEMCO - Webinars– “Anyone Can Write a Grant!” & “Marketing for Everyone”;
  • LEADERSHIP INSTITUTE: INDIANA STATE LIBRARY - Facilitated week-long “Indiana Librarian Leadership Academy” (InLLA);
  • LEADERSHIP TRAINING: MISSOURI STATE LIBRARY - “Build a Great Team: New Directors’ Roadmap” - webinar;
  • PRE-CONFERENCE PRESENTATION: PUBLIC LIBRARY ASSOCIATION (PLA) - 2013 Annual Conference Pre-Conference – “Be a Great Boss: One Year to Success”;
  • BREAKOUT SESSION: TEXAS LIBRARY ASSOCIATION - 2013 Annual Conference Pre-Conference – “Be a Great Boss: One Year to Success”;
  • TRAINING: UTAH STATE LIBRARY - “Turning the Page 2.0” Advocacy 6-part webinar series

2012 AND EARLIER...
  • 2012 AMERICAN LIBRARY ASSOCIATION - 2012 Annual Conference (Anaheim, CA) – “Build a Great Team: One Year to Success” full-day pre-conference;
  • DEMCO - Webinar – “Tomorrow…From the Beginning: A Time Management Webinar”;
  • MISSOURI STATE LIBRARY - Summer Library Institute: Management & Administration – “Leadership Toolbox”;
  • PUBLIC LIBRARY ASSOCIATION (PLA) - 2012 National Conference (Philadelphia, PA) – “Be a Great Boss: One Year to Success” full-day pre-conference;
  • UTAH STATE LIBRARY - “Turning the Page 2.0” Advocacy 6-part webinar series (7 series);
  • UTAH STATE LIBRARY - 5-part webinar – “How to Hire a Great Director”;
  • WINNETKA (IL) PUBLIC LIBRARY - “The Perfect Recipe (for The Care and Feeding of a Healthy Culture)”; and “Be A Great Boss: One Year to Success: Managers’ Retreat.
  • 2011 AMERICAN LIBRARY ASSOCIATION (ALA) - Annual Conference (New Orleans, LA) – “The Top 10 Benefits of Tough Times!”;
  • ALA EDITIONS - Webinar – “Be a Great Boss: One Year to Success!”;
  • NORTH CAROLINA PUBLIC LIBRARY DIRECTORS' ASSOCIATION - “YOU Can Be a Great Boss!” (Keynote address);
  • OHIO LIBRARY COUNCIL - Annual Conference - “Be a Great Boss: How and Why”
  • 2010 OHIO LIBRARY COUNCIL (OLC) Conference Presentations - “Your Library, Your Community” & “Burgers, Baby Showers and Hot Nosh!” Also served as panelist on “Successful Community Partnerships!”;
  • ORLAND PARK (IL) PUBLIC LIBRARY - Strategic Planning Consultant;
  • PUBLIC LIBRARY ASSOCIATION (PLA) - National Conference (Portland, OR) – “Be a Good Boss!”
  • Pre-2010 2009 - PUBLIC LIBRARY ASSOCIATION (PLA) Spring Symposium (Nashville, TN) – “Today’s Library from the Inside Out!” – Co-presenter
  • 2008 – OHIO LIBRARY COUNCIL (OLC) Conference - Innovative Environments Conference – “Get Inspired!”
  • 2008 - National PUBLIC LIBRARY ASSOCIATION (PLA) Conference (Minneapolis) – “21st Century Library” – co-presenter
  • 2007 - CENTRAL OREGON REGIONAL LIBRARY CONFERENCE - 7th Annual Conference – (Keynote) – “Still Thriving: Why Google Can’t Beat Public Libraries,” and “What Do You Say?”- Break out session;
  • OHIO LIBRARY COUNCIL (OLC) - Annual Conference - Co-presented – “The Balanced Scorecard in the Library: A Strategic Planning and Management Tool”

PUBLICATIONS

BOOKS:

  • Build Great Teams (February, 2021) - Sourcebooks (Scheduled for release in March 2021) This is the only book originally published by ALA Editions that was picked up for national distribution by a trade publisher.)
  • Future-Proof Your Team (Leadership Planner Series) - ALA Editions, 2019;
  • Win 'Em Over (Leadership Planner Series) - ALA Editions, 2019;
  • Dynamic Discipline (Leadership Planner Series) - ALA Editions, 2019;
  • Hot-Ticket Meetings (Leadership Planner Series) - ALA Editions, 2019;
  • Renew Yourself: A Six-Step Plan for More Meaningful Work – ALA Editions, 2017;
  • Build a Great Team: One Year to Success – ALA Editions, 2013;
  • Be A Great Boss: One Year to Success – ALA Editions, published, 2011;

ARTICLES & CHAPTERS

  • “Invest in Yourself,” American Libraries, April 2010.
  • “Reaching Little Heights;” chapter in "Children’s Services: Partnerships for Success,” edited by Betsy Diamant-Cohen, ed., ALA Editions, 2010.
  • “Waking Up the Neighborhood: Partnerships with Local Businesses and Art Communities;" chapter in "Partnerships and Collaborations in Public Library Communities: Resources and Solutions," Karen Ellis, ed., IGI Global, 2011.
  • “Grants and the Grant Writing Process;” chapter in "Library Management 101: A Practical Guide," Diane L. Velasquez, ed., ALA Editions, 2012.
  • "Virtual Staff Days Work!" for ALA Learning Roundtable 2021 Newsletter

EDITORIAL

  • Former Guest Editor and Contributing Writer for Library Worklife, a publication of the Allied Professional Association of the American Library Association. (2006-2007)
  • Current Editor of "By the Book" professional review column in "Public Libraries" magazine (2003- current).

PROFESSIONAL ENGAGEMENT

Kent State University iSchool Alumni Network President (2018-2019) ALA; ALA Learning Roundtable (LRT) - Board Member (2017-2020) Chair, Carterette Scholarship Committee (LRT) (2014 -current) ALA-APA Certification Review Committee (2012-2015) PLA & Public Library Association (PLA) Conference Committee (2011-2013) State Library of Ohio LSTA Advisory Council (2010-2013) Alumni & Friends Council, KSU School of Library & Information Science (current) Northeast Ohio Regional Library System Board of Trustees (2009-2011) NEO-RLS’ Continuing Education Committee; Chair (2009) NEO-RLS’ Long Range Planning Committee (2007); Chair (2008-2009) NEO-RLS’ “Library Leadership Ohio.” Selection Committee Chair (2008) CAMLS’ Continuing Education Committee PLA Public Libraries Advisory Committee (2005 – electronic member) CAMLS’ Strategic Planning Committee (2004-2005) Cuyahoga County Public Library (CCPL) Reference Redesign Committee CCPL Hiring Redesign Committee CCPL Staff Development Day Committee CCPL Web Page Committee (Chair)