Dhanashree Jadhav

Community Expert

Bengaluru, Karnataka

djsocials.carrd.co

dhanashree.jadhav@gmail.com

+91 88 300 85009

9 years of experience in Community Management, Events Management, Marketing, Public Relations, and Hospitality Operations in India and abroad. Passionate about building, scaling, and managing valuable, self-sustaining communities.

Work Experience

Community Coordinator

Microsoft

Aug 2022 - Feb 2023

Managed a community of 800+ members of one of Microsoft’s Support Partners- Social Good comprising of freelancers from around the globe
Lead marketing and communications for the in house CSR initiative called “Charity Box”
Planned activities based on community data and metrics to increase value and engagement like Webinars, customer success cases video series, employee experience video series, Trivia Tuesdays, Sharepoint Pages and Lists
Created and streamlined various processes and systems to enable effective and smooth flow of various business operations. Example: Newsletter, Tips and Resources Page, Customer Success Stories Database.
Created a system for Reward and Recognitions for increasing employee morale and retention. Example: Certificates of Recognitions, Hero Rewards, Quote of the month

Community Manager

Pushstarter

Mar 2021 - Nov 2021

Ensured the most active community of entrepreneurs with 22k+ members in India runs smoothly by handling overall community operations, engagement and growth
Hosted online events such as Live webinars/ Interviews/Networking Sessions- for knowledge sharing and higher engagement within the community
Acted as a pillar for a lean team fast paced startup by handling various business functions like, Community Management, Social Media Marketing, Email Marketing, Content Development and Recruitment

Public Relations and Marketing Manager- Consultant

Hippie at Heart Cafe and Bar

Nov 2018 - Nov 2019

Planned and Organized events like flea markets, beer festivals, wine festivals, salsa nights for higher turnover and customer engagement
Managed all Marketing and PR functions. Example: Social Media Marketing, Press Releases, Radio Advertisement, Customer Relations, Research and Budgeting
Assisted the General Manager in restructuring the restaurant layout and menu designing
Ensured high safety and hygiene standards are maintained with accordance to FSSAI regulations

Sales and Marketing Manager

Vikrant Happy Homes

Sep 2017 - Oct 2020

Supervised marketing channel partner in various functions like market research, sales presentations, analysis of sales and marketing trends, advertising, and marketing promotional events along with formulating department budgets
Established and maintained relationships with customers, vendors and real estate agents and marketing agencies
Determined staffing level for the sales and marketing department and handled the end-to-end hiring, induction and training process of new recruits
Planned and organised social events for the community such as Holi, Diwali Dinner, Christmas etc.

Operations Executive

Stedmans Elite People | Concierge, Hospitality and Retail

Aug 2014 - Oct 2017

Responsible for carrying out various customer-centric roles at different events(jobs) ranging from retail sales, hospitality sales, event marketing, event launches, hospitality operations.
Represented the client’s brand positively in a multitude of settings as a Brand Ambassador
Supervised a team of 7 to 8 operations staff for managing VIP high-end events such as art exhibitions, conferences, seminars, concerts, award shows, and product launches

Education

BSc in Hotel and Hospitality Management

Institute of Hotel Management, Mumbai

2010 - 2013

Master of Business Administration Business Administration

University of Technology Sydney

2014 - 2016

Skills

Community Management
Employee Relations & Branding
Customer and Public Relations
Hospitality Operations
Marketing Management
Human Resource Development
Event Management
Content Development
Graphic Designing
Video Editing

Microsoft 365