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Kristen Morales

Web Content Manager
New Rochelle, NY
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linkedin.com/in/kristenmorales
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moraleskristen214@gmail.com
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646.938.0097
Dedicated and motivated professional with MPA and 8 years of experience in health care digital marketing. Demonstrated ability to collaborate with stakeholders and team members to ensure project deadlines are met and often called upon by superiors to lead implementation of large scale projects. Excels in fast-paced environments by maintaining a positive attitude and strong work ethic.
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Work Experience

The Mount Sinai Health System

Web Content Manager
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Feb 2011 - Current

 Develop and produce websites using the Vignette Content Management System for patient care service areas, research areas, and educational programs. Responsible for maintaining websites for priority service lines of the Mount Sinai website, such as, Orthopaedics, the Graduate School, and the Executive Leadership sites.

Collaborate with production manager, marketing managers, graphic designers, and writers to ensure user friendly and appropriate health content appears on the site.

Trains departmental web liaisons and new content managers on the Vignette Content Management System. Developed documentation to support training.

Lead and facilitate quality assurance checks on the Mount Sinai website and initiates fixes with marketing managers and development team.

Work with department web liasions and web production manager to develop project plans.

Partner with web production manager to ensure incoming tasks are distributed evenly among the content management team using the JIRA task management system.

The Mount Sinai Medical Center

Web Marketing Coordinator
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Feb 2007 - Feb 2011

 Responsible for collecting physician profile data, such as research publications, biosketches, and insurance information of more than 3,000 physicians.

Worked with Development team to troubleshoot web related issues.

Managed the online Make an Appointment system by ensuring requests were sent to appropriate departments and physicians.

Provided executive assistance to the Chief Marketing Officer, as needed.

The Mount Sinai Medical Center

Health Educator
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Jun 2006 - Feb 2007

 Provided job training and college application preparation for the Mount Sinai Scholars high school internship program and the Mount Sinai SISTERS mentoring program.

Facilitated the placement of students from the Scholars and SISTERS programs into Mount Sinai departments for Summer internships.

Developed and implemented lesson plan for the anger management portion of the SISTERS mentoring program.

Worked with department heads and research lab directors to schedule seminars for the Mount Sinai Scholars interns.

Education

Pace University

Master’s Degree Public Administration
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Sep 2011 - May 2014

Temple University

Bachelor of Arts Sociology
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Sep 2002 - May 2006

Skills

  • Vignette Content Management System
  • JIRA Task Tracking System
  • WordPress
  • Adobe Photoshop
  • MS Office Suite
  • Adaptable to any work environment
  • Strong interpersonal skills
  • Committed to continued learning