Lani
Burgess

Current Team: Google Domains

• Maintain Google Domains as a top 5 global registrar by delivering human-centric, coherent, and innovative experiences at scale across the product, resulting in 10M domains under management (+21% YoY)
• Collaborate with cross-functional teams to integrate Google Domains with other Google and 3rd party products to provide a seamless experience, contributing to +30% YoY revenue growth
• Influence the standard for trustworthiness and transparency in the domain registrar industry by providing clear pricing and an intuitive and streamlined interface, resulting in a 73% renewal rate

Past Teams: Team Graph (Atlas), CE Metrics (Super G)

Community Contribution: Women@Boulder

I led creative teams through the strategy and design process of large-scale interactive projects. From concept & sales to design & production, I facilitated and took part in the collaboration between information architects, visual designers, and developers while heavily engaging with clients.

Past Client List: Google (3 years), CVS, Edward Jones, Maersk, Medtronic, Johnson & Johnson, State Street

I consult with a variety of clients to create best-in-class user experiences and help provide strategic direction for all aspects of the product development. I quickly ramp up my understanding of business objectives, user goals, customer targets, technical platforms and capabilities, and translate that into a user experience strategy and framework.

Deliverables and activities include but not limited to: heuristic reviews, content audits, user flows, sitemaps, wireframes, process maps, prototypes, style guides, branding & voice

I helped support the entire 100-employee team at Apple Retail in various sectors, including: sales, technical support, new hire training, and operations.

Full time 10-week program focusing on theory and application of UX/UI skills through project-based professional training.