We make homemade, all natural, raw pet food. Delivered to your doorstep in easy to feed portioned containers. Made in small batches with love in Atlanta.
Performed on-site analysis, diagnosis, and resolution of complex hardware problems for a variety of end users. Received and responded to incoming calls, tickets, and/or e-mails regarding IT problems. Employee account management, including onboarding and offboarding. Maintained and supported Exchange and Active Directory. Recommended, scheduled, and performed software and hardware improvements. Developed, documented, and maintained policies, procedures. Worked with Kabbage's Infrastructure team to provide support to more than 250+ employees across three offices around the world.
Develops HTML, CSS and Javascript for a variety of client Shopify sites.
Top performer in providing frontline customer support at the Genius Bar. Hardware and software troubleshooting as well as diagnosis. Juggled customer and product issues with a sense of urgency. Turned around repairs to customers quickly. Go-to person for technical knowledge in the store. Delivered training to customers. Supported mobile platforms.