Viet Pham, Program & Transformation Director | Delivering Enterprise-Wide Impact Through Data & Technology

• Managing a 28M DKK enterprise data strategy program across 25+ countries, including ERP modernization and cloud adoption.
• Driving customer data optimization (MDM), cutting redundancy by 90% and improving CRM/ERP performance.
• Developed data & analytics strategy integrating advanced analytics and BI tools to support decision-making.
• Defined market-entry and go-to-market strategy for high-growth industries, strengthening pipeline.
• Building C-level stakeholder alignment across IT, finance, and operations.

• Directed supply chain data harmonization, boosting supplier on-time delivery by 15%.
• Accelerated AI adoption (GenAI, RPA, predictive analytics) to 73% enterprise-wide.
• Streamlined portfolio management by cutting low-value initiatives.
• Championed cross-functional collaboration within Center of Excellence.

• Secured multimillion IT Service Management (ITSM) contracts, leading RFP/RFQ processes for global firms.
• Standardized product data across 50+ ERP and PLM systems, raising win rates by 9%.
• Delivered value realization frameworks for multiple C20 enterprises, ensuring ROI alignment.
• Selected for Sofigate Millennial Board (5 of 700 employees).

• Built machine learning models for predictive property analytics, delivering 5x efficiency improvement.
• Designed AI-powered PropTech platform from concept to exit in 15 months.

• Developed predictive maintenance ML prototypes improving efficiency 5x.
• Implemented robotics reducing risk exposure by 70%.
• Reduced repair costs 25% with digital workflows and reality capture.
• Delivered executive workshops on digital transformation, AI, and data analytics.

• Leading a Master Data Management initiative across 25+ countries, delivering 15% operational cost savings and improved cross-departmental collaboration.
• Engage key stakeholders across workstreams, reporting on project progress and mitigating risks to ensure 10-20% operational cost savings from data quality improvements.
• Ensure harmonization and deduplication of customer, supplier, and parts data, achieving up to 30% labor cost reduction through data automation and error minimization.
• Manage an allocated budget of 28M DKK, ensuring efficient resource deployment across teams and a potential 5-10% revenue increase from improved data-driven decision-making.

• Led a 6M DKK global master data project, with data engineers, data scientists, master data managers and business sponsors.
• Achieved 95% harmonization in customer data for the pilot, enhancing data accuracy and consistency across multiple systems.
• Implemented deduplication processes with core ERP and CRM systems, reducing data redundancy by 90% and increasing operational efficiency.
• Developed a future-state customer mastering life cycle process, leading to a 30% increase in revenue growth through improved customer insights and decision-making.

• Led a 12M DKK global master data project, with data engineers, data scientists, master data managers and business sponsors.
• Utilized machine learning and computer vision to resolve duplicate parts data, achieving an 80% reduction in data redundancy across 50+ ERP systems.
• Streamlined attributes and clarified data ownership, resulting in a 50% improvement in inventory accuracy.
• Optimized sales and supplier management processes, leading to a 15% increase in supplier on-time delivery rates.

• Led a 8M DKK global cross-functional transformation project, with data engineers, enterprise architects, application developers and business sponsors.
• Managed a team cross-functional team of 50+ stakeholders.
• Implemented a data lake solution, consolidating 50+ disparate data sources.
• Increased order intake of aftermarket by 9% by mapping technical, sourcing, cost and sales data through API integrations.
• Managed UX design of an Azure web app to increase customer experience for 2 regions.

• Orchestrated engaging, AI-themed member events, highly praised for their innovation and interactive approach.

Admitted as a member of Mensa Denmark the largest and oldest high IQ society in the world. It is a non-profit organization open to people who score at the 98th percentile or higher on a standardized, supervised IQ or other approved intelligence test that measures your analytical skills and problem-solving abilities.

Selected from a pool of more than 7.000 applicants from more than 100 countries, to participate in UNLEASH - Innovation lab for SDGs in Singapore, where I worked on solutions to the UN Sustainable Development Goals.

Selected to join the Nova Network the global by-invitation-only top-talent network that connects over 10.000+ members who live in 72 countries, come from a wide variety of industries, and belong to the top 3% of their field of expertise.