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Tamsyn Murphy

London
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uk.linkedin.com/in/tamsynmurphy
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tamsyn.murphy@gmail.com
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07809132582
As a young individual I have gained experience as a computer technician, a sales person and have helped customers over the phone. My experience is supported by international certificates through New Horizons Computer Learning Centre for A+, Network+, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Access and Microsoft Outlook. A good listener, trustworthy, reliable, dedicated, punctual, patient, willing to learn new things and a quick learner. I always strive to give everything I have to whatever it is that I set my mind to.
T
M

Work Experience

Warwick Private Health

Database Specialist
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Sep 2011 - Nov 2014

Manage and maintain the online xPlan database and correcting incorrect information. Train staff nationally on xPlan and am always on call if they have questions. Liaison with the Database Developer for any upgrades or to include/develop new custom features. Help all staff with anything they might need where I can (xplan and not xPlan related). Focus on xPlan when not busy with other work to properly clean up the database so that it is auditable

Help regions when they phone in with xPlan queries including helping them when they struggle pulling their reports. Manage the online daily market website and sending out of newsletters.

  • Database Management
  • Staff Training

Warwick Private Health

Client Relationship Manager
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Sep 2009 - Sep 2011

Calling for new and follow-up appointments. Liaisons with clients on a month-to-month basis. Controlling the diary for the Investment Specialist

Completing all admin relating to client. Relieving Switchboard

Database management.

  • Client Relations
  • Administration

Montis Consulting

Personal Assistant
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Mar 2008 - Aug 2011

Help with the day-to-day duties, phoning clients, answering telephone, typing, managing Director's diary, making appointments,

managing cash flow statement

InchBook AV

Receptionist
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Oct 2007 - Nov 2007

Answer telephone, take messages, booking courier deliveries, helping out with the two bookkeepers, capture expense sheets,

typing

  • Receptionist

Divaris Property Brokers

Secretary
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Nov 2005 - Sep 2007

Answer telephone, take messages, viabilities, tax invoices, vacancies, stock lists, typing, opening up, placing adverts

  • Secretary

Urban Connection

Computer Technician
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Jan 2005 - Jan 2005

Fixing customer computers

Incredible Connection

Casual Sales Person
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Dec 2004 - Dec 2004

Check the stock, sell computer-related goods to customers, help customers with their computer-related goods.

Incredible Connection

Computer Technician
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Jul 2004 - Sep 2004

Fix customers new and old computers, fix computer-related problems, help customers with their computer-related problem over

the phone, send computers and printers back to suppliers when needed.

Incredible Connection

Sales Person
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May 2004 - Jul 2004

Check the stock, sell computer-related goods to customers, help customers with their computer-related goods.

Education

Heriot-Watt University

Bachelors Degree in Computer Systems
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Jan 2014 - Dec 2014

Subjects:

Software Engineering

Operations Management 1 and 2

Computer Graphics

Emerging Technologies

Interaction Design

Knowledge Management

Professional Development

CTI Education Group

Higher National Diploma – Information Systems (Software Development)
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Nov 2012 - Dec 2013

Subjects:

Computer Literacy

Processing and Logic Concepts

Program Design

Software Engineering

Database Design Concepts

Database Management

Creating Web Pages

Basic C# Programming

Advanced C# Programming

Linux Operating System

Hardware Essentials

Perl

Basic PHP Programming

Project Management

The Associated Board of the Royal Schools of Music

Grade 4 and 5 Tenor Saxophone Certificates
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2008 - 2009

Grade 4 Theory and Practical Certificates, Grade 5 Practical Certificate

New Horizons Computer Learning Centre

Pastel Partner 2007 Advanced Certificate
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Feb 2008 - Feb 2008

Short Course on Pastel Accounting

New Horizons Computer Learning Centre

Adobe Photoshop Level 1 Certificate
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Feb 2008 - Feb 2008

Short Course on Adobe Photoshop

Varsity College

Pastel Accounting
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2007 - 2007

Short Course on Pastel Accounting

Varsity College

Financial Accounting Certificate
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2007 - 2007

Short Course on Financial Accounting

Montrose Business College

6 Month Secretarial Course
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Jun 2005 - Nov 2005

Subjects:

Litigation

Practical Bookkeeping

Typing

Office Procedures

Dictaphone

New Horizons Computer Learning Centre

MCSE Bundle
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Jan 2002 - Dec 2002

Subjects:

A+

Network+

Microsoft Office

MCSE

Sans Souci Girls’ High School

Matric/Grade 12
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2001 - 2001

Subjects:

English First Language

Afrikaans Second Language

Geography

Art

Mathematics

Physiology

Projects

Small C# Project

Programmer/Designer
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2015 - Current

A small program I am busy creating to track freelance projects and payments.

Skills

  • Basic Dos
  • Microsoft Office
  • Xplan Online Database System
  • Windows 98, 2000, XP, 7, 8, 8.1