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Seattle, WA
Matthew Clark, Senior Technical Program Manager
Driving clarity in process, change, finance and people. Speaks design and business.
Work Experience
Jun 2023 - Jul 2024
Microsoft, Senior Technical Product Marketer
Jun 2023 - Jul 2024
- Root cause analysis of millions in lost sales for new AI-enabled product, advocate for customer, retrain sales, prime sales channels
- Stabilized 30% sales loss, sold-through existing inventory and pre-sold double projections through my year-long campaign
- Held six months of customer research and listening sessions on global time zone podcasts, recorded sessions and Q&A sessions
- Led response global training bootcamp for sales and partners with all new product pitch, tech deck and playbook in 8 cities
- Technical PM on-site advocate for 10 top Forbes Global 50 customers adopting new AI enabled HW, SaaS and AI subscriptions
Aug 2017 - May 2023
Microsoft, Technical Program Manager II
Aug 2017 - May 2023
- Manage parallel programs from $1M to $12M achieving 3x to 19x multiple on invested capital, unwinding unsuccessful programs
- Establish cost controls, budgeting and forecasting across teams, report to leadership weekly and monthly, maintain 15%+ savings
- Led factory, vendor and supplier contracts and negotiations saving up to $1.5MM per build while increasing quality and throughput
- Go-to source for resolving cross-functional team conflicts in people, budget or technology through resource and people coaching
- Communicate on behalf of CVP for employee internal initiatives and philanthropy for four years
May 2015 - Aug 2017
Microsoft, Technical Program Manager
May 2015 - Aug 2017
- First hire to lead creation of prototyping center for all Surface hardware Design & Engineering models, drove 300%+ YoY growth
- Created tens of thousands of design and engineering prototypes used to establish five core business product lines for Surface
- Managed financial, quality and throughput reviews and audits on global design studios and suppliers managing $10MM+ annually
- Establish CMF global coating and finishes database for products creating 90%+ consistency across early product development
- Led software program reporting quality improvement, throughput and financials to CVP audience, targeting portfolio roadmap rebalancing.
Feb 2014 - May 2015
Microsoft, Prototype Fabricator
Feb 2014 - May 2015
- Joined team of 6 defining and building a world-class design prototyping facility for Microsoft from ground up (0 to 1 project)
May 2012 - Feb 2014
University of Illinois at Chicago, Design Researcher
May 2012 - Feb 2014
- Led design and product development programs for customers: NY State Dept of Health, Dunkin Donuts, Caterpillar, Da Vinci telerobotic surgery, Richard J. Daley Library, Lincoln Park Zoo, UIC Medical College.
- Designed wearable sensing technology for healthcare and operating rooms, utility and design patent author
Feb 2012 - Jan 2013
Specimen Products, Design Manager
Feb 2012 - Jan 2013
- Scaled handmade musical instrument maker to mass production, securing marketing partnerships and pre-selling inventory for the next year.
- Defined and built assembly line, trained instrument makers, managed shop.
Jan 2009 - Jan 2010
Strand Design, Designer/Fabricator
Jan 2009 - Jan 2010
- Designed soft goods (backpacks, handbags) and fabricated per patterns
- Fabricator of wooden furniture systems for the University of Illinois at Chicago College of Art & Architecture