Design Leader @ Intuit — Experienced design manager & strategist with 7+ years experience in design management & leadership, dedicated to fostering and expanding teams for early-stage, 0-to-1 products. Passionate about mentoring designers, nurturing their growth, and steering strategic design for future product differentiation & scale.
Led a multidisciplinary UX team driving strategic initiatives to enhance and unify product experiences across multiple business verticals while fostering a culture of collaboration and innovation.
Pioneered the integration of Generative AI (GenAI), optimizing developer, design, and product workflows to drive efficiency and innovation across end-to-end experiences improving the future of work as well as external customer experiences.
Defined and executed the strategic direction for 0-to-1 product expansion, externalizing core FinTech functionalities to empower developers and accelerate ecosystem growth.
Optimized organizational structure and processes, remapping the design organization into product pillars for improved operational efficiency and aligning with Product Management Directors to standardize 1-pager and PRD processes for project clarity.
Developed scalable design frameworks for work tracking, JTBD identification, and self-serve UX research tools, accelerating tactical research efforts and mentoring senior UX leaders to drive continuous improvement and impact.
Led the future of YouTube Shorts creation tools, fostering a culture of collaboration, rapid prototyping, and experimentation to drive innovation and enhance creator experiences at scale.
Oversaw the design system for all YouTube creation tools, ensuring a consistent and scalable framework across Live, Gaming, Studio, and Main YouTube experiences while unifying content creation workflows across teams.
Drove strategic cross-functional collaboration, partnering with teams across Google—including Photos, Android, Pixel, Gemini, etc. —to standardize creation patterns for video and photo editing across the Google ecosystem.
Developed and validated end-to-end prototypes, accelerating feature development and enhancing contributions across YouTube Shorts and other Google products by aligning design and technical roadmaps.
Influenced long-term content creation strategies, aligning with leadership to shape roadmaps and key business priorities while mentoring designers and earning a patent for innovative creation work launching soon.
Led and mentored teams of 8+ designers, UX writers, and researchers across 9 product areas and emerging initiatives within Google Cloud, driving user-centered design solutions at scale.
Managed design strategy for Cloud Migration and Modernization, Vertex AI, and Compute Engine, delivering scalable and intuitive enterprise experiences while collaborating cross-functionally with engineering, product, and research teams.
Spearheaded process improvements and cross-functional collaboration, streamlining design workflows and fostering a culture of innovation and collaboration across teams.
Influenced strategic UX direction by aligning business goals with user needs through qualitative and quantitative research methodologies, enhancing product experiences.
Co-managed 3 dotted-line reports in international development areas (Israel and India), expanding global design influence.
Drove culture change initiatives to optimize processes and increase design impact across product verticals.
Led design strategy across VM Management and Migration/Modernization, defining UX roadmaps for multiple product areas within Google Cloud.
Managed and mentored 2 designers across 3 product areas, driving consistency and excellence in design execution.
Partnered with engineering and product management to align design vision with business goals, ensuring scalable and efficient cloud management solutions.
Delivered high-impact user experiences by employing a mix of qualitative and quantitative research methodologies to inform design decisions and improve usability.
Directed UX strategy and led a multidisciplinary team of designers and researchers across 3 different product areas to shape the future of Amazon Care (now Amazon Clinic).
Partnered with product and engineering leadership to design and launch healthcare solutions that prioritized accessibility and user-centered care.
Spearheaded research-driven design decisions, balancing business objectives with end-user needs in a rapidly evolving healthcare landscape.
Led the strategic redesign of Amazon's Your Orders (YO) platform, collaborating with a multidisciplinary team of 5 UX professionals to create a scalable platform and design system.
Developed a future-proof roadmap and introduced concepts that shaped the Your Orders platform over the next five years, influencing both design and technical strategies through comprehensive design, prototyping, and testing.
Partnered with product management to explore new delivery concepts, including 2-hour delivery, drone delivery technology, and operational transparency.
Spearheaded the design of AI-powered customer service chat and delivery experience ratings, enhancing customer satisfaction and engagement.
Led the end-to-end redesign of MyHabit across Web, Mobile Web, iOS, Android, and Kindle devices, managing a team of designers and collaborating with leadership to drive strategic decisions.
Developed a design system for Amazon’s Android experience, leveraging Material Design principles to improve usability and consistency.
Designed and iterated workflows for Lumberyard Game Engine, focusing on animation systems and core level editor improvements.
Conducted bi-weekly user research sessions to gather insights and refine product experiences to meet evolving developer needs.
Managed external contractors to develop the design system in Qt (C++), ensuring alignment with engineering and design requirements.
Collaborated directly with Apple to design mobile applications for iPhone, iPad, and Apple Watch, focusing on the Retail, Telco, and Healthcare industries.
Led UX efforts on internal special projects for mobile devices, driving design strategy and execution to enhance user experience.
Created wireframes, flowcharts, and prototypes using Keynote, Axure, and Photoshop CC, ensuring seamless user interactions and workflows.
Partnered with cross-functional teams, including engineers and product managers, to align design solutions with business objectives and technical constraints.
Designed wireframes, user flows, pitch decks, and moodboards for the Staybridge Suites Unique Brand Experience project, ensuring alignment with brand identity and customer needs.
Developed pixel-perfect visual designs using Adobe Photoshop CC, maintaining high standards for design precision and consistency.
Prototyped interactive experiences utilizing HTML, CSS, JavaScript, jQuery, and Axure 7, enhancing stakeholder understanding and user testing capabilities.
Collaborated with cross-functional teams to refine the customer journey and optimize digital touchpoints across platforms.
Led UX efforts on the redesign of Socrates, the internal employee portal, improving both the end-user and authoring experience for thousands of employees.
Designed and developed the Charitable Giving Campaign site, enhancing employee engagement with internal donation initiatives.
Developed interactive web applications using HTML, CSS, JavaScript, and worked with Adobe CQ5.6 and SiteCatalyst to optimize content management and analytics tracking.
Created and managed digital video content for YouTube, optimizing branding and audience engagement.
Developed and implemented SEO strategies across social media platforms including YouTube, Facebook, Instagram, and Twitter, increasing visibility and engagement.
Managed and expanded social media presence across key platforms, enhancing community interaction and brand awareness.
Designed website mockups and branding materials using Photoshop CS5, supporting the platform's redesign efforts.
Led UX design and web development for the RES-Q website, using HTML, CSS, JavaScript, PHP, and jQuery to build user-friendly and responsive interfaces.
Designed interactive prototypes with Axure RP 6.5, streamlining the development process and improving stakeholder feedback loops.
Created motion graphics using After Effects CS6, enhancing digital marketing content for corporate promotions.
Developed and executed SEO strategies, leading to improved search rankings and website analytics performance.
Designed high-quality motion graphic videos for branding and marketing campaigns, aligning with corporate goals and audience engagement strategies.
Utilized industry-standard tools such as After Effects CS5/CS6, Premiere CS5/CS6, Photoshop CS5/CS6, and Pro Tools LE 8 to create engaging video content.