In my role at MISUMI, an e-commerce firm specialising in high-quality machine parts, I am responsible for liaising with clients in order to ensure that our systems function smoothly in coordination. I am also in charge of the majority of translation work within the systems department at Misumi (English to Japanese and vice versa). I also frequently create and give presentations, in English, for our overseas subsidiaries.
At this English language school in Tokyo, I had a number of roles and responsibilities, ranging from the direct teaching of English to students in a classroom setting, to maintaining the database of students and welcoming new students to our school. I was giving the responsibility of managing all lesson timings, making sure students' homework was marked and feedback was issued, as well as a number of other critical roles within the organisation.
Assisted in the research of a city development project within Brisbane during my internship at Urban Economics consultancy firm, allowing me to hone my communication, and research skills, while developing my skills in the Microsoft Office suite.
At HUB, a British-style Tokyo pub, I feel that I was able to provide the highest quality of customer service that is expected in all Japanese establishments, even while under the pressure of working at one of the busiest pubs in central Tokyo.
At ColoR, a trendy night club in the center of Tokyo, my role was to greet all of the customers, and to make sure that they were properly looked after during their visit to the establishment.
Working at Denrai, a traditional Japanese 'izakaya' pub, my main focus was customer relations, as Japanese pubs are well known for their second-to-none customer service. Through this experience I was able to learn how to stay positive and energetic throughout any task, and improve my customer relations skills to a high level.
Working at this western-style Japanese restaurant was a very good learning experience for my first job, as I was able to interact with customers from all around the world at this Tokyo restaurant, which quickly developed my communication skills in both English and Japanese.
Throughout my time at Takushoku, I was privileged to learn a number of real-world skills such as research, project management, interpersonal, and self-study skills, at the same time as developing my understanding of global issues and economics.
During my time as an exchange student at Griffith University, I was able to develop my English skills to a much higher level within a native language environment, as well as enabling me to adapt my other skills, in particular communication and project management to an English language environment.
Further developed my English skills at the University of NSW in Australia as part of an exchange programme, and cultivated a desire to continue my study of the English language.
I was chosen to represent Takushoku University on a short field-trip to Shanghai in order to learn more about international development in a direct manner. This experience kick-started my passion for intercultural communication and encouraged me to improve my communication skills in other languages.