Anthony DeLaCruz

(1) Listing Manager: Oversee all aspects of sellers transactions from initial contact to executed purchase agreement.

Prepare all listing materials: pre-listing presentation, Listing Agreement, sellers’ disclosures, comparative market analysis, pull online property profile, research old multiple listing service (MLS) listings and etc.

Consult & coordinate with sellers all property photos, staging, repairs, cleaning, signage, lockbox, access requirements & marketing activities.

Obtain all necessary signatures on listing agreement, disclosures and other necessary documentation.

Coordinate showings & obtain feedback.

Provide proactive weekly feedback to sellers regarding all showings and marketing activities.

Coordinate all public open houses and broker open houses.

Input all listing information into MLS and marketing websites and update as needed.

Submit all necessary documentation to office broker for file compliance.

Input all necessary information into client database and transaction management systems.

(2) Transaction Coordinator: Oversee all aspects of buyer & seller transactions from executed purchase agreement to closing.

Coordinate title/escrow, mortgage loan and appraisal processes.

Coordinate inspections, assist in negotiations regarding repairs, and coordinate completion of repairs.

Regularly update & maintain communication with clients, agents, title officer, lender etc.

Submit all necessary documentation to office broker for file compliance.

Coordinate moving/possession schedules.

Schedule, coordinate & attend closing process.

Input all client information into client database system.

Schedule 30 Day, 90 Day & 120 Day client customer service follow up calls to assist with any home improvement provider recommendations and to ask for referrals.

• Oversee all aspects of buyer & seller transactions from executed purchase agreement to closing.
• Coordinate title/escrow, mortgage loan and appraisal processes.
• Coordinate inspections, assist in negotiations regarding repairs, and coordinate completion of repairs.
• Regularly update & maintain communication with clients, agents, title officer, lender etc.
• Submit all necessary documentation to office broker for file compliance.
• Coordinate moving/possession schedules.
• Schedule, coordinate & attend closing process.
• Input all client information into client database system.
• Schedule 30 Day, 90 Day & 120 Day client customer service follow up calls to assist with any home improvement provider recommendations and to ask for referrals.
• Oversee all aspects of seller’s transactions from initial contact to executed purchase agreement.
• Prepare all listing materials: pre-listing presentation, Listing Agreement, sellers’ disclosures, comparative market analysis, pull online property profile, research old multiple listing service (MLS) listings and etc.
• Consult & coordinate with sellers all property photos, staging, repairs, cleaning, signage, lockbox, access requirements & marketing activities.
• Obtain all necessary signatures on listing agreement, disclosures and other necessary documentation.
• Coordinate showings & obtain feedback.
• Provide proactive weekly feedback to sellers regarding all showings and marketing activities.
• Coordinate all public open houses and broker open houses.
• Input all listing information into MLS and marketing websites and update as needed.
• Submit all necessary documentation to office broker for file compliance.
• Input all necessary information into client database and transaction management systems.

• Understand completely all policies, procedures, standards, specifications, guidelines and training programs.
• Ensure that all guests feel welcome and are given responsive, friendly and courteous service at all times.
• Ensure that all food and products are consistently prepared and served according to the restaurant recipes, portioning, cooking and serving standards.
• Achieve company objectives in sales, service, quality, appearance of facility and sanitation and cleanliness through training of employees and creating a positive, productive working environment.
• Control cash and other receipts by adhering to cash handling and reconciliation procedures in accordance

with restaurant policies and procedures.

• Fill in where needed to ensure guest service standards and efficient operations.
• Continually strive to develop your team in all areas of managerial and professional development.
• Prepare all required paperwork, including forms, reports and schedules in an organized and timely manner.
• Ensure that all equipment is kept clean and kept in excellent working condition through personal inspection and by following the restaurants preventative maintenance programs.
• Ensure that all products are received in correct unit count and condition and deliveries are

performed in accordance with the restaurant receiving policies and procedures.

• Oversee and ensure that food & beverage policies on employee performance appraisals are followed and

completed on a timely basis.

• Schedule labor as required by anticipated business activity while ensuring that all positions are staffed when and as needed and labor cost objectives are met.
• Be knowledgeable of food & beverage and resort policies regarding personnel and administer prompt, fair and consistent corrective action for any and all violations of company policies, rules and procedures.
• Fully understand and comply with all federal, state, county and municipal regulations that pertain to health, safety and labor requirements of the restaurant, associates and guests.

• Managed a restaurant with 100 employees with accountability for presentation, marketing execution, inventory management, loss prevention, scheduling, and cost control.
• Outlined performance standards, developed action plans for daily operation, communicated goals, and ensured achievement of exemplary levels of customer satisfaction and retention.
• Recruited, selected, trained, and motivated a talented team capable of achieving objectives.
• Fostered a communicative workplace where ideas to improve operations were solicited and acted upon.
• Designed a 360-degree review process allowing servers the opportunity to evaluate their peers, providing key insight into employee performance and readiness for promotion.
• Drove solid repeat business and retention results by developing strong relationships with staff and guests.

Elected delegate to serve on an ad-hoc committee of 40 individuals to protect, preserve, and promote small businesses in San Francisco.

Serving as the Secretary, the NVMPA is a non-profit 501(c)6 organization chartered under the laws of the State of California that engages in the promotion, preservation and enhancement of the Noe Valley business community. The purpose of the NVMPA is to promote business and invigorate Noe Valley’s 24th Street and Church Street commercial corridors.

Worked on a team of 25 experts who were responsible for the planning and production of Super Bowl 50 and its celebration elements. As a team, we were committed to creating a Super Bowl experience that is uniquely Bay Area, and celebrated our communities and people like no other event has done before.

Create as much economic and social benefit possible for the Bay Area and to provide opportunities for our communities to actively participate in Super Bowl 50.

Selected from an extremely competitive pool of applicants to mobilize and engage the community of Phoenix, AZ and volunteers from across the country to produce a united approach in hosting the largest single-day sporting event by maximizing positive media exposure. Additionally, working to fuel the economic engine of Arizona and leaving a lasting legacy long after the Big Game. The Host Committee served as liaison between the NFL and all regional efforts, culminating with the main event on February 1, 2015, at the University of Phoenix Stadium.