Azizul Hakim Aziz

Scheduler for Mainframe Production and spearhead the analysis for Mainframe JCL error improvement project.

• Schedule and monitor mainframe job batch job streams, observing the status of batch job scheduling, batch job exceptions, and associated incident/failure messages and monitor IOC onsite pagers for incident alerts.
• Reviewing and editing JCL for ad hoc requested by user.
• Respond to highlighted system messages and independently determine and interpret the severity of escalation and handle appropriately.
• Collecting and analyze mainframe batch error statistical data for mainframe operations to streamline and optimize resources allocated and to minimize human error in daily mainframe batch processing.
• Managing and updating monthly SLA report for Maybank Mainframe Operations and represent in Management Review Committee meeting.
• Responsible to present a weekly operation root cause analysis to the client.

Production Support Specialist and Transition Project Lead for Singapore, Thailand, Malaysia, Vietnam, Hong Kong and Indonesia.

• Managing Scheduling Tools for Unisys Mainframe and Oracle Form 10g and 11g for Manulife Asia Pac via KLDC Operation Command Center.
• Supporting Manulife production application for Singapore, Thailand, Malaysia, Vietnam and Indonesia. (CAS, AMS, CAS for TA and CSMS).
• Scheduling and supporting Manulife Japan and Hong Kong batch via Control-M and OpCon scheduler.
• In charge for all the data patching, code promotion and move to production for all application and client internal and external websites.
• In charge for all daily, weekly and monthly application batch performance reports.
• Overseeing all the backup tape movement to Hong Kong and Malaysia.
• Forecasting the daily, weekly and monthly batch performance based on the actual reports and using the Control-M BIM to meet the agreed SLA.
• Reviewing and updating all the batch and production operations checklist for all countries.
• Managing and representing unit based incident reporting and root cause analysis.

Team lead for workload automation and production support specialist for HSBC Finance Transformation Project.

• Ensuring the good working of the application and infrastructure that manages the scheduling by Control-M
• Ensuring the second line and third line support of Control-M.
• Managing and solving incidents related to the environment and Control-M by diagnosing the incidents and defining priorities.
• Involved in Testing and Implementation Support Group team for an Operations Analyst who will have responsibility for operational processes and procedures for the services provided through the group standard midrange scheduling tool Control-M.
• Building operational components within Control-M and deliver successful technical solutions for scheduling requirements on the mid-range platform.
• Provide Operations Acceptance Testing when required as the testing will prove that new or amended services run within accepted operational parameters and SHAH ALAM, SELANGOR, 40000, MALAYSIA Employment History 201, Block 18, Jalan Merak, Shah Alam, Selangor, 40000, Malaysia +60192223362 azizulhakimaziz@gmail.com Workload Automation Linux System Administration Mainframe JCL AS400 RPG Reporting Details Skills that the modifications will not have a detrimental effect on the Control-M production environment.
• Provide Support for other testing, including System and User testing upon request.
• Compiling all production incident report and all root cause analysis and arciving it on sharepoint knowledge base.

Overseeing overall daily data center operations and in charge of bank business-critical systems.

• Coordinates planning and production activities and implements the policies of the data center.
• Administering Control-M servers (Prod and Dev environment).
• Creating scripts for COBOL to be implemented in Control-M for AIX.
• Scheduling jobs via Control-M 6.2 for Core Banking, ATM, Investment, Oracle FMS and Treasury System.
• Analyzes, evaluates and modifies working procedures and policies of command center operations to provide the most cost effective operations.
• Ensure proper compliance of procedures and instructions flow. Compiling Incident reports. Liaise with the application or system support to find the root cause for the Incidents.
• Responsible to setup a offsite BCP and DR.
• Making sure all Data Center production documents and incident reports are updated for compulsory audit by a third party.

Incomplete

1st Grade

Mainframe JCL error improvement project.

Converting Manulife Japan in Shinkawa Data Center workload automation tools from TWS to Control-M.

Transition for all production operation from Singapore, Thailand, Malaysia, Vietnam, Hong Kong and Indonesia to be consolidate in Kuala Lumpur Data Center.