Efficiently handles high volumes of customer interactions per day across email, phone, and instant messaging. Solve problems related to product, order status, and shipping/delivery. Proactively influence the sale and placement of orders and interface with vendors for product/order information.
Supervised a crew of three, checked for order accuracy, facilitated positive guest interactions, maintained stock, and promoted a sense of inclusion.
Created high-quality photographic portraits for individuals, and families. Helped customers select products that best fit their personal needs. Offered exceptional customer service to promote the company brand.