Part of the acqui-hired SmileBack team. Started out in customer success and then moved into Product Owner role.
Led SmileBack's efforts to make our customers as successful as possible when using our services.
Acted as photographers' champion inside the organisation and handled front line customer support.
Responsible for generating media coverage of the organisation's largest work area and largest single fundraising event.
Developed stories on a range of issues, including writing releases and approaching journalists.
Providing PR and public affairs services to a range of foundations, educational institutions and other non-profits.
6-part weekly course online in the foundations of service design.
8-part biweekly evening course on campus and the surrounding streets of London to improve my photography skills.