Ed Sarkissian

CRM Administrator/Applications Manager

Los Gatos, California

Salesforce Certified Administrator making the shift to UX Design. Previously print and web design. UX portfolio: https://esark.me

Work Experience

  • Huson International Media

    CRM Administrator/Applications Manager|2011Current

    CRM Administration. Administration of Office 365, Box, QuickBooks Online, Adobe Creative Cloud, Adobe Document Cloud, Slack, Zoho Campaigns.

    • Utilize profiles, role hierarchies, and sharing rules to manage permissions, sharing, and security
    • Design and deploy custom objects, fields, layout rules, record types, and dependency fields
    • Create and configure custom reports and dashboards for executives and sales team
    • Continually review business processes to identify inefficiencies and implement time-saving workflow rules and actions
    • Gamification of sales KPI's using Zoho Gamescope
    • Research and integrate apps to add functionality and automation
  • Huson International Media

    Technology and Design Manager|20042011

    IT and telecoms management for California and New York locations. Creative project management for print, digital, and events.

    • Managed multiple corporate websites using Wordpress and Joomla CMS platforms
    • Managed development of marketing collateral for sales team across several portfolios including: IT, Electronics, Industrial, Energy, Business, News, Consumer, Fashion, Inflights, and Travel.
    • Coordinated and produced print/digital ad campaigns, both domestic and international
    • Provided help desk support for offices in California and New York

Education

  • San Jose State University

    BA - Film/Television|2004