Ed Sarkissian

CRM Administrator/Applications Manager
Los Gatos, California
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https://esark.me
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ed@esark.me
Salesforce Certified Administrator making the shift to UX Design. Previously print and web design. UX portfolio: https://esark.me
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Work Experience

Huson International Media

CRM Administrator/Applications Manager
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2011 - Current

CRM Administration.

Administration of Office 365, Box, QuickBooks Online, Adobe Creative Cloud, Adobe Document Cloud, Slack, Zoho Campaigns.

  • Utilize profiles, role hierarchies, and sharing rules to manage permissions, sharing, and security
  • Design and deploy custom objects, fields, layout rules, record types, and dependency fields
  • Create and configure custom reports and dashboards for executives and sales team
  • Continually review business processes to identify inefficiencies and implement time-saving workflow rules and actions
  • Gamification of sales KPI's using Zoho Gamescope
  • Research and integrate apps to add functionality and automation

Huson International Media

Technology and Design Manager
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2004 - 2011

IT and telecoms management for California and New York locations. Creative project management for print, digital, and events.

  • Managed multiple corporate websites using Wordpress and Joomla CMS platforms
  • Managed development of marketing collateral for sales team across several portfolios including: IT, Electronics, Industrial, Energy, Business, News, Consumer, Fashion, Inflights, and Travel.
  • Coordinated and produced print/digital ad campaigns, both domestic and international
  • Provided help desk support for offices in California and New York

Education

San Jose State University

BA Film/Television
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2004