Ed Sarkissian

CRM Administration.

Administration of Office 365, Box, QuickBooks Online, Adobe Creative Cloud, Adobe Document Cloud, Slack, Zoho Campaigns.

• Utilize profiles, role hierarchies, and sharing rules to manage permissions, sharing, and security
• Design and deploy custom objects, fields, layout rules, record types, and dependency fields
• Create and configure custom reports and dashboards for executives and sales team
• Continually review business processes to identify inefficiencies and implement time-saving workflow rules and actions
• Gamification of sales KPI's using Zoho Gamescope
• Research and integrate apps to add functionality and automation

IT and telecoms management for California and New York locations. Creative project management for print, digital, and events.

• Managed multiple corporate websites using Wordpress and Joomla CMS platforms
• Managed development of marketing collateral for sales team across several portfolios including: IT, Electronics, Industrial, Energy, Business, News, Consumer, Fashion, Inflights, and Travel.
• Coordinated and produced print/digital ad campaigns, both domestic and international
• Provided help desk support for offices in California and New York