Compassionately greeting all incoming guests, visitors and service users, helping them with directions or any appropriate information that they need, while maintaining a high level of company confidentiality.
Professionally answering phone calls in a polite tone and re-directing calls to respective departments.
Performing various front desk duties including, maintaining the reception area clean and tidy at all times, handling and re-directing mail, taking care of the consultation room bookings.
Demonstrating an attention to detail, capable of organising and planning as well as taking initiative. Computer literacy, customer service and information management skills.
My role involves the organisation and co-delivering of art sessions and activities for service users, in order to support their recovery and enhance their stay at the Moorside Unit. Encouraging service users to participate in activities as well as providing social support and a welcoming and respectful environment that is open to everyone. Listening and communicating well, being patient and compassionate.
Adhering to the principles of Safeguarding Vulnerable Children and Adults, Conflict Management, Infection Prevention and Control, Data Protection, Health & Safety, Fire Safety.
I am focused on building strong relationships with customers by delivering an exceptional in-store experience and driven to encourage sales in order to meet sales targets. My role has enabled me to develop leadership skills, mentor new staff members, motivate the team and provide support with issues such as staff sickness and customer complaints. I work well under pressure and I am adaptable in a busy retail environment.
I am involved in the visual merchandising of the store and have developed a high level of commercial awareness. This includes completing administrative tasks such as sales reports, use of CRM software, interpreting data for use in reports and presentations to Selfridges' department managers as well as the Sweaty Betty retail team.
I have demonstrated my passion and dedication to the brand by engaging with local studios and organising events with well-known fitness ambassadors and top studios.
Interacting with customers to provide skincare consultations with extensive knowledge of aromatherapy and natural remedies.
Working calmly and efficiently under pressure during busy sales periods, also motivated to drive sales and engage customers with the brand in particular through in-store events. Providing administrative support including reception and taking bookings for therapy services.
Educate visitors about the history and biology of the arctic fox species by engaging groups with the museum exhibitions and events, leading guided tours, maintaining the displays, assisting the kitchen and cafe.
Providing a friendly and informative service, assisting customer's with the use of computer systems, app and online support. Extensive training on computer systems, handling customer inquiries.
Carrying out administrative tasks for a busy box office, liaising with artists and designers to schedule events, organise bookings, schedule appropriate resources and equipment throughout the festival, engage with visitor's and promote the work of artist's in studios and galleries over the duration of the festival.
Practical and theoretical investigations led to the development of a body of work which focused on technical skills and a variety of media in 2D, 3D and video. I generated ideas, conducted research through internet, library resources as well as engaging with contemporary art practices. I investigated material techniques and conducted research into the philosophical ideas which were relevant to my practice, as well as the history of modern art.
Throughout my studies, it was necessary to set goals and manage my time effectively, creating an independent schedule and prioritising tasks, booking/ accessing workshop spaces, communicating and meeting with tutors, producing works to a budget and meeting deadlines. I developed my ability to work collaboratively, carrying out research tasks as part of a team, also organising Interim and Degree show exhibitions.