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Erika Harano

User Experience Designer & Trainer-Facilitator
erikaaroos@gmail.com
I am a user experience designer with a background in positive youth development, civic activism, and ethnographic research. I care about discovering and designing meaningful, multimodal experiences that inspire critical thought and action. I work to better understand people's goals and needs, clarify root causes of challenges, (re)imagine possibilities, and collaboratively iterate our way to solutions.
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Work Experience

Designlab

UX Designer
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Apr 2017 - Current

Mikva Challenge

Digital Experience Designer
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Sep 2016 - Aug 2017

Led the research, design, development, and maintenance of interactive digital platform to connect 500+ civics educators across the United States. Conducted remote usability tests of high-fidelity prototype of online teacher platform. Designed and deployed online surveys to gather broad user feedback on platform prototype. Led the research and redesign of agency newsletter through interviews, A/B testing, and data analysis. Designed, developed, and maintained interactive website for national youth public speaking competition, engaging 75+ participants from 20+ cities across the United States.

Freedom House Inc.

PUSH High School Success Coach
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Nov 2015 - Aug 2016

Designed and delivered school-based post-secondary advising to 200+ high school juniors and seniors through one-on-one and small-group meetings. Planned and executed six-week summer employment program for 20 Boston youth focused on leadership development, community issue analysis and civic activism for educational justice. Supported the redesign, development, and delivery of 16-workshop college readiness curriculum focusing on topics including social-emotional learning, team-building, college preparation, college selection, financial aid and budgeting, and leadership development. Generated, edited, and curated daily social media content from across agency's three programs. Managed social media analytics developed strategy to strengthen organizational visibility on Facebook and Twitter.

Root Cause

Associate, Youth Violence Prevention Funder Learning Collaborative
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Jul 2015 - Nov 2015

Supported a group of 100+ Boston-area funders, content experts, and direct service providers through project management, research, analysis, and event planning. Conducted quantitative and qualitative data analysis and generate policy recommendations for City of Boston's Public Safety Planning Process. Gathered data on 200+ Boston-area service providers to inform funders and elected officials about gap areas in employment, education, and health services available to city residents.

The Mikva Challenge

Youth Leadership Coordinator
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Jun 2013 - Jun 2015

Designed and implemented civic programming for 100+ youth ages 12-19 in five public schools across Chicago. Designed and facilitated yearlong pilot initiative to increase college knowledge and access for program youth. Designed and facilitated three-month pilot internship for high school students to work for city officials. Trained 150+ youth in skill areas including participatory action research, leadership, and social emotional learning.

Northwestern University

Research Assistant, School of Education and Social Policy
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Aug 2012 - Apr 2013

Collaborated with professors and graduate students on the design and delivery of a 10-week policy-based civic media curriculum for 25 high school students. Collected 10 weeks of field notes and transcribed over 40 hours of classroom instruction and individual student interviews.

Asian Human Services, Inc.

Guidance Services Coordinator (Intern)
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Jun 2012 - Mar 2013

Launched and coordinated the Guidance Services Program to connect over 50 adult education students to social service, health care, and employment opportunities in the West Ridge area and neighboring communities. Created a resource toolkit with over 60 community organizations that was available and accessible to adult education students and staff members. Tutored adult students in ESL Level 1 and GED test preparation.

Education

Northwestern University Bachelor's Degree, Social Policy, 2009 - 2013 Erika Harano User Experience Designer & Trainer-Facilitator erikaaroos@gmail.com

2009 - 2013