Made with
Standard Resume
Learn more

Kushal Pokhrel

🌟 Bridging Technology and Business with DataπŸ“‰πŸ“ˆ, Sr. Network & Systems Engineer at CareTel Pty Ltd, IT Professional, Machine Learning & Data Science Researcher πŸš€
Sydney, NSW
thekushalpokhrel@gmail.com
linkedin.com/in/kushalpokhrel
I am a dedicated and skilled IT professional with over four years of experience in the information and communication technology industry. I use cutting-edge technologies to improve, manage, and troubleshoot servers, networks, and systems. My practical experience and skills include information security, software quality assurance, machine learning, data analysis, web development, technical pre-sales, and support. With my diverse skill set, I can lead, manage, and assist in the implementation of cutting-edge technology and data-driven solutions for IT operations, resulting in better service delivery, user experience, and productivity. Furthermore, I'm all about research and love to write articles and journals about information security, data science, and artificial intelligence. 🀝 If our interests and passions are similar, let us connect and explore technology together.

Work Experience

Caretel Pty Ltd

Oct 2023 - Current
Senior Network and Systems Engineer
  • Building and maintaining the network infrastructure.
  • Collaborating with network architects to design and implement functional company networks.
  • Installing and configuring networking hardware.Β 
  • Creating and implementing network security measures.Β 
  • Conducting regular network performance tests.Β 
  • Delegating networking maintenance tasks.
  • Dealing with escalated network support issues.Β 
  • Drawing up network status reports.
  • Working on troubleshooting any technical problems that arise.
  • Ensuring that their software and hardware are always up to date.
  • Maintaining security measures to defend from outside threats or malicious attacks.
  • Managing and mentoring junior network engineering staff.
  • Abiding by industry standards and regulations.

Caretel Pty Ltd

Apr 2022 - Oct 2023
Network Support Engineer

designing, setting up and maintaining an organisation's IT infrastructure. The job also involves helping end users troubleshoot problems that could cause downtime and a loss of productivity. Here are some of the typical duties of a network support engineer:

  • troubleshooting hardware and software-based network issues
  • fixing network faults
  • training staff on the company's IT system
  • ensuring that the networks they manage have a primary backup
  • researching industry-standard upgrades and solutions for improving network performance
  • completing administrative tasks for the network, such as updating registries and logs
  • reviewing system failures and preparing post-mortem reports
  • helping end users and departments that have localised network problems.
  • coordinating with other departments to develop IT infrastructure and networking that meets a specific requirement, such as data warehousing
  • managing project network implementations or upgrades
  • reviewing and implementing network security protocols
  • undertaking cyber security testing
  • responding to support tickets
  • installing new hardware and software
  • creating network credentials, permissions and passwords and onboarding new staff
  • responding to queries and requests from staff on the IT helpdesk
  • consulting on potential IT solutions to business and operational problems

Upwork

Feb 2021 - Dec 2023
Full Stack Developer

Practical experience with a full stack of Python, Ruby, and PHP, as well as Postman, NoSQL, and MySQL, as well as solid GIT/GitHub knowledge.

IT Intelligence Pty Ltd

Dec 2019 - Mar 2022
Technical Support Engineer
  • Install and configure computer hardware, software, networks and applications
  • Continuously monitor and maintain systems and networks
  • Respond to technical support calls from other staff members or clients and communicate how to resolve issues
  • Diagnose and troubleshoot system and network problems, software faults or hardware complications
  • Support the roll-out of new applications
  • Keep a record of issues, along with solutions, to refer back to in future instances

Education

Master of Business Information Systems

CGPA: 6.2/7

Bachelor of Business Information Systems

CGPA: 4/7

Diploma of Software Development (Software Programming)

CGPA: Competent

References

Prof. Cesar M. Sanin
Professor and Associate Dean at the Australian Institute of Higher Education Contact: c.sanin@aih.edu.au
Dr Md Rafiqul Islam
Senior Lecturer in Business Information Systems at the Australian Institute of Higher Education Contact: r.islam@aih.edu.au
Mr Shelva Selvakumar
Founder and Director at CareTel Pty Ltd Contact: ss@caretel.com.au
Mr Anesh Mishra
Founder and Director of IT Intelligence Pty Ltd Contact: a.mishra@itintelligence.com.au.

Publications

Improved Skin Disease Classification with Mask R-CNN and Augmented Dataset
Journal Article: Cybernetics and Systems 2023
Skin Disease Detection as Unsupervised-Classification with Autoencoder and Experience-Based Augmented Intelligence (AI)
Conference Paper: CITISIA 2022