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Felicia Cooper

2220 Sansom Ave., Gadsden, Alabama - 35904
|

256-390-1930
I’m a detail oriented professional with over seven years of experience in sales, customer service and office management. I bring a strong work ethic, clarity and an aptitude for learning on-the-job.
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Work Experience

Lowe’s

Cashier
|

May 2011 - Current

I was responsible for processing sales and returns using cash registers, and enabling an optimal customer experience by efficiently addressing grievances and queries.

Puckett & Company, Inc.

Bookkeeper
|

Nov 2004 - May 2010

I managed bookkeeping (double-entry), accounts payable & receivable, customer service, preparation of tax forms, and invoices. I also managed multi-line telephone systems, ran payroll and much more.

Cooper’s Transmission

Office Manager
|

Apr 1997 - Jan 2004

I was responsible for bank deposits, payroll, accounts payable & receivable, bookkeeping, filing, and public relations. I also managed multiple phone lines, managed the office, performed inventory management and handled shipping and receiving. I wore many hats during this role, including sales, proving of jobs, test driving cars and electrical scans on vehicles.

Education

Gadsden State Community College

Skills Training

Trained in Quick Books Pro, Microsoft Windows, Microsoft Office (Excel, Access, Word and PowerPoint)

Skills

  • Public relations
  • Inventory Management
  • Managing multi-line telephones
  • Bookkeeping
  • Payroll
  • Accounts Receivable & Payable
  • Quick Books Pro
  • Microsoft Excel
  • Microsoft Word
  • Microsoft PowerPoint
  • Microsoft Access