Graciela Ray

• Studied technical drawings, testing requirements, and customer specific requirements to ensure successful product launch.
• Created Process Flow, Control Plan & PFMEA documents for new processes to comply with AIAG industry standards.
• Managed Customer/Julian Electric component cross-reference database to ensure accurate creation of internal drawings and specifications.
• Troubleshooted quality and scheduling issues related to the production scheduling system to prevent production delays
• Implemented & managed a quality defect reporting system allowing Quality Engineers to isolate and solve internal production quality issues.
• Conducted Internal Audits of Julian Electric Inc. to ensure ongoing conformance to IATF 16949/ ISO 14001 standards.
• Worked with Purchasing and Management to improve supplier performance related to product conformity and customer disruptions.
• Conducted 2nd party Audits of new and established suppliers to verify supplier quality systems conformance & completion of corrective actions.

• Developed and maintained strong relationships with JEI customers, and ensured the implementation of Customer Specific Requirements (CSRs)
• Provided rapid response and containment plans within 24 hrs. for External Customer complaints according to the 8D problem solving method
• Performed Root Cause Analysis and implemented long term corrective actions in response to internal and external quality issues
• Led quality-driven continuous improvement projects
• Executed PPAP creation and submission in compliance with customer specific requirements
• Managed internal quality issues and provided daily quality support to the production lines
• Worked with suppliers to determine root cause and implement effective corrective actions for supplier quality issues

• Evaluated and improved Cetane Aspen model predictions, providing traders with accurate data for use in domestic and international ULSD sales
• Developed Excel tool using Visual Basic to monitor and maintain Cetane Aspen model performance
• Developed a linear correlation between Cetane calculation methods to provide quick and accurate estimates of 4-point Cetane values for use in weekly regional planning meetings
• Updated refinery model units files to the latest version of Linear Program templates to provide regional schedulers with a more accurate assessment of plant performance

GPA: 3.0/4.0