I'm Heather! I'm a Product Designer with 10+ years of experience making beautiful, user-centered products. I have a strong history in web development and leadership, specializing in end-to-end user experience and interaction design for iOS, Android and web. Some of my past clients include New Balance, Fitbit, Helly Hansen, Mophie and Deuter. My goal is to make products that humanize technology, increase conversion, and most importantly advocate for the user.
Designed and prototyped term subscription pages which led to 53% more annual subscriptions over monthly, and overall lifted Epic's LTV/CAC to 14%.
Led the product direction and closely collaborated with PMs, engineers, researchers, and content strategists to create a new comics area and comic book reading experience called "Magic Zoom" that improved the overall reading experience and accessibility of the product.
Defined, led, and executed a daily reading goal on Epic to encourage our users (ages 2-12) to develop a habit of daily reading by use of gamification and feedback looping using Sketch, InVision, Marvel and Principle.
Successfully designed iOS, Android, and web training products for outdoor brands like The North Face, Oakley, Garmin, Fitbit, and more which converted into 17 more minutes of brand engagement, overall online sales, and word-of-mouth marketing for the brand.
Evaluated market research to define the best product direction to engage users in various market categories.
Collaborated with PMs and content strategists to design, wireframe, prototype, and code end-to-end flows, from conception until launch.
Led and mentored junior designers in web design and graphic design.
Produced official media for Spy Hop and local non-profits, including websites, print and video.
Directed cinematography and helped to operate lighting and sound equipment for film projects. Designed production film titles and assembled movie trailers.