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Israa Metwally

Ahmed Eid El-Saied Amer
Abu Dhabi, UAE
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linkedin.com/in/ahmed-eid-29497382
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ahmed_eid_egypt@live.com
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(0971)0507340241 / (+20) 127 851 4657
Supervisor. I am always energetic and eager to learn new skills also extremely driven, with a clear goal to succeed. I have experience working as part of a team and individually. Furthermore, I am adept at handling multiple tasks daily competently and at working well under pressure.
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Work Experience

Shawarma Al Salateen Turkish restaurant

Supervisor
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Apr 2017 - Current

Abu Dhabi, U.A.E.

  • Ensure customer satisfaction through promoting excellent service and respond to customer complaints tactfully and professionally.
  • Maintain quality control for all food served.
  • Train new employees and provide ongoing training for all staff.
  • Analyze staff evaluations and feedback to improve the customer’s experience.

Costa Coffee Emirates Leisure Retail LLC

Assistant Store Manager
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Mar 2012 - Mar 2016

Abu Dhabi, U.A.E.

  • Assist with procurement of necessary items, including restocking needs.
  • Answer phone calls and respond to store-related emails and other communications.
  • Collaborate with management to create and implement sales projects.
  • Provide regular assistance to customers and provide troubleshooting expertise as needed.

Bin Soliman

Sales Assistant
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Feb 2009 - Feb 2012

Port Said, Egypt

  • Build strong working relationships with fellow associates and corporate contacts.
  • Maintain all sales operations tasks and ensure timely followup regarding specific inquiries and issues.
  • Prepare daily sales report, analysis report.
  • Handles new launches, promotion of products and visual merchandising.

Corniche

Sales Executive
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Jan 2007 - Jan 2008

Port Said, Egypt

  • Keeps track of the inventory and financial records.
  • Positively respond to customers complaints and comments.
  • Engage in smooth Sales Process and effective Pipeline development.

Education

Al Zarka Academy

Bachelor of Computer and Business Administration