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James Freni

Lead Solutions Consultant
JamesFreni@gmail.com
New York, NY
J
F

Work Experience

Sprinklr

Lead Solutions Consultant
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Apr 2018 - Current

Work with clients including Citibank, Morgan Stanley, Estee Lauder, COTY, Avon, Corning Inc., and many others. Provide solution architecture and solutions to align business needs with technologies and strategies available within the Sprinklr platform, while also extending and integrating with non-Sprinklr technical stack. Sprinklr is the most complete social media management system for the enterprise. We help the world’s largest brands do marketing, advertising, care, sales, research, and commerce on Facebook, Twitter, LinkedIn, and 21 other channels globally – all on one integrated platform.

Sprinklr

Sr. Solutions Consultant
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Apr 2017 - Apr 2018

Work with clients including Citibank, Morgan Stanley, Estee Lauder, COTY, Avon, Corning Inc., and many others. Provide solution architecture and solutions to align business needs with technologies and strategies available within the Sprinklr platform, while also extending and integrating with non-Sprinklr technical stack. Sprinklr is the most complete social media management system for the enterprise. We help the world’s largest brands do marketing, advertising, care, sales, research, and commerce on Facebook, Twitter, LinkedIn, and 21 other channels globally – all on one integrated platform.

Bazaarvoice

Solutions Consultant, Enterprise
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May 2015 - Apr 2017

Worked with clients including J&J, Fidelity, L'Oreal, P&G, Church & Dwight and others. Provided solution architecture to align business needs with proper technologies and strategies under the Bazaarvoice platform, ensuring measurable impacts on sales, product improvements and brand awareness.Bazaarvoice is a network that connects brands and retailers to the authentic voices of people where they shop.Each month, more than 700 million people view and share authentic opinions, questions and experiences about tens of millions of products in the Bazaarvoice network.Our technology platform amplifies these voices into the places that influence purchase decisions. Network analytics help marketers and advertisers provide more engaging experiences that drive brand awareness, consideration, sales and loyalty.

Oracle

Social Solutions Architect | Manager
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May 2012 - May 2015

Worked with clients including McDonald's, Apple, Microsoft, P&G, Intel, American Express, Intuit, J&J, Southwest Airlines and AT&T to optimize their social marketing efforts by providing solution and design architecture, scoping, quoting and SOW generation for platform and custom solutions. Note: Oracle acquired Vitrue in May 2012.

Vitrue, Inc. (Now Oracle)

Sr. Project Manager & Pre-Sales Engineer
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May 2011 - May 2012

Worked with clients including American Express, Proctor & Gamble, Capital One, Intel, iTunes, Dell, McDonalds and Microsoft to optimize their social marketing implementation efforts. Promoted to Pre-Sales Engineer in November 2011 and acted as dual employee, continuing to lead senior-level projects while also scoping all incoming sales opportunities. Note: Vitrue was acquired by Oracle in May 2012.

Sr. Project & Community Manager
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Nov 2009 - May 2011

Produced and managed all photo shoots, documentaries and ad campaigns. Acted as the in-house editor for Nigel’s industry-acclaimed book, Nigel Barker’s Beauty Equation. Lead community manager, editor and contributor for all media platforms, including 3 company websites and multiple social properties.

Carolina Herrera

Executive Assistant to CEO
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Apr 2009 - Nov 2009

Provided comprehensive support to the CEO and executive-level staff. Excelled in organizational skills, including scheduling, communications and event production. Acted as liaison between CEO and the board of directors on an international scale.

IMG Media

Media Operations Manager, Freelance
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Dec 2007 - Feb 2009

Managed more than 3,000 members of the press for Mercedes-Benz Fashion Week in New York, Los Angeles, Miami and Berlin. Responsible for all public relations materials and press credentials for divisions including: IMG Fashion, Art+Commerce and IMG Models. Consistently exceeded revenue goals in media registrants per season.

Entertainment Editor, Freelance
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Jan 2008 - Jun 2008

Developed editorial and design concept for entertainment section, GTube. Formatted, fact checked and edited all editorial content. Conducted celebrity interviews.

Education

University of Florida

BS Journalism
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2002 - 2006