Jason McCloud

As a working team leader, this position works with HIM Management to ensure that all edits, merges and overwrites are completed within a timely manner. The Lead MPI staff member trains others involved with the process. Looks for trends in errors and reinforce the PCH MPI policy and procedure amongst the system to ensure the quality of our Master Patient Index database.

• Coordinate orientation, training and coaching of all MPI staff. Review daily MPI edit reports for errors and tracking of staff to see if there are trends. Ensure that the MPI procedures are being followed in a consistent manner. Goal is to reduce errors made and achieve optimal quality of our MPI database in order to reduce all risks to our patients.
• Troubleshoot and resolve issues related to MPI. Act as a liaison with IT and Registration staff working on reducing the MPI errors.
• Participate in updating/maintaining departmental procedures to support and promote MPI work processes within HIM and Registration. Complete all job related responsibilities of the Master Patient Specialist.
• Perform miscellaneous job related duties as requested.

Responsible for supervising the Health Information departmental staff, including student employees. Organizing the workflow and staff coverage on a daily basis. Interview, recommend for hire, and follow through with disciplinary action holding employees accountable according to the department standards. Cultivate a shared vision for the department that is consistent with the organization

• Establish and monitor departmental objectives.
• Develop and maintain departmental standards, policies and procedures.
• Develop training programs to assure Health Information staff compliance with departmental and governmental requirements.
• Establish and monitor key performance indicators and initiate corrective action as necessary.
• Prepare technical and administrative reports as directed by the Cigna Medical Group Compliance Director.
• Represent the Health Information Department on standing and ad hoc committees and teams.
• Act as liaison to other departments regarding Health Information record-keeping principles and standards of practice.
• Liaison between Iron Mountain and the twenty-three HealthCare Centers.
• Direct responsibility for management of the Central Medical Records operation.
• Project Manager for Central Medical Records and Iron Mountain special projects.
• Oversee and serve as the Custodian of Records function for Arizona, Florida and Georgia.
• Serve as a role model in ensuring patient privacy and confidentiality.
• Ensure that staffing is adequate to support the departmental workload in each Health Information room.

• Managed staff and daily operations of Central medical Records warehouse containing over 632,000 medical records and more than 291,000 imaging jackets.
• Supervised multiple large projects ranging from expansion of the Central Medical Records warehouse, yearly purges and destruction projects.
• Supervised the out-sourcing of Central Medical Records to Iron Mountain from September through December of 2006.