Jennifer Suever

Account Manager
Los Angeles, CA
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http://www.linkedin.com/in/jennifersuever/
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jennisuever@gmail.com
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818-793-2877
J
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Work Experience

Unified

Account Manager
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Oct, 2017 - Current
  • Manage and support clients as the key point of contact for Toyota and AT&T agency partners.
  • Execute social media campaigns across all major platforms including Facebook, Instagram, Twitter, Pinterest, and Linkedin.
  • Ensured the accurate delivery of over $10M in advertising spend in 2018.
  • Build campaign strategy and budget plans to maximize performance and exceed client KPIs.
  • Compile and present campaign reporting to measure client ROI and identify optimization opportunities.

Epic Systems Corporation

Technical Services Engineer
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Jun, 2016 - Aug, 2017
  • Managed accounts for 5 regional and national healthcare IT systems regarding technical support of Epic's web, Android, and iOS patient portal applications.
  • Led the development and QA cycles for 3 shipped software enhancements and oversaw their implementation at client sites.
  • Troubleshot issues and documented resolution paths within an internal bug-tracking software system.
  • Wrote code across Epic's technology stack including HTML/CSS, SQL, and Caché.

DeWitt Wallace Library

Manager
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Sep, 2012 - May, 2016
  • Created training materials and process documents for using the Interlibrary Loan system.
  • Supervised 25 student aides and new managers.
  • Presented project designs and voted on project approval as part of the Library and Media Services Committee.

Caribou Coffee

Shift Supervisor
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Oct, 2015 - May, 2016
  • Completed warehouse orders and maintained back-of-house inventory.
  • Trained new team members to operate store machinery and ensure product consistency.

Sony Interactive Entertainment JAPAN Studio

Brand Management Intern
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Jun, 2015 - Aug, 2015
  • Translated community outreach and advertising materials between Japanese and English.
  • Organized a social event for more than 400 of the studio's employees.

Education

Macalester College

Bachelor of Arts Political Science
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Sep, 2012 - May, 2016

GPA: 3.59/4.00

Sophia University

Study Abroad Japanese Language and Culture
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Mar, 2015 - Aug, 2015

Skills

  • Project Management
  • Customer Service
  • Public Speaking
  • Japanese Language
  • Java
  • C#
  • Unity