Jennifer Suever

Account Manager

Los Angeles, CA

Work Experience

  • Unified

    Account Manager|Oct, 2017Current

    • Manage and support clients as the key point of contact for Toyota and AT&T agency partners.
    • Execute social media campaigns across all major platforms including Facebook, Instagram, Twitter, Pinterest, and Linkedin.
    • Ensured the accurate delivery of over $10M in advertising spend in 2018.
    • Build campaign strategy and budget plans to maximize performance and exceed client KPIs.
    • Compile and present campaign reporting to measure client ROI and identify optimization opportunities.
  • Epic Systems Corporation

    Technical Services Engineer|Jun, 2016Aug, 2017

    • Managed accounts for 5 regional and national healthcare IT systems regarding technical support of Epic's web, Android, and iOS patient portal applications.
    • Led the development and QA cycles for 3 shipped software enhancements and oversaw their implementation at client sites.
    • Troubleshot issues and documented resolution paths within an internal bug-tracking software system.
    • Wrote code across Epic's technology stack including HTML/CSS, SQL, and Caché.
  • DeWitt Wallace Library

    Manager|Sep, 2012May, 2016

    • Created training materials and process documents for using the Interlibrary Loan system.
    • Supervised 25 student aides and new managers.
    • Presented project designs and voted on project approval as part of the Library and Media Services Committee.
  • Caribou Coffee

    Shift Supervisor|Oct, 2015May, 2016

    • Completed warehouse orders and maintained back-of-house inventory.
    • Trained new team members to operate store machinery and ensure product consistency.
  • Sony Interactive Entertainment JAPAN Studio

    Brand Management Intern|Jun, 2015Aug, 2015

    • Translated community outreach and advertising materials between Japanese and English.
    • Organized a social event for more than 400 of the studio's employees.

Education

  • Macalester College

    Bachelor of Arts - Political Science|Sep, 2012May, 2016

    GPA: 3.59/4.00

  • Sophia University

    Study Abroad - Japanese Language and Culture|Mar, 2015Aug, 2015

Skills

    • Project Management
    • Customer Service
    • Public Speaking
    • Japanese Language
    • Java
    • C#
    • Unity