Made with
Standard Resume
Learn more

Jigen Shah

Business Technology Risk Manager - TD Securities and TBSM - TRMIS at TD
jigenshah8@gmail.com
Jigen is a Business Technology Management graduate with experience in IT Strategy, Cyber-Security, IT Audits and Enterprise Architecture. Jigen is building a career that allows him to explore the Information Technology industry and gain both experience and accreditation that will allow him to change a company's technical operations. Below are a few of his experiences:
J
S

Work Experience

TD

Senior Information Security Analyst - BTRM - TD Securities & TBSM - TRMIS
|

Nov 2017 - Current

The Business Technology Risk Management (BTRM) team is comprised of risk management professionals, who advise TD businesses, technology teams and internal partners, on Technology Risk and Information Security initiatives.

TD

Senior Information Security Analyst
|

Jun 2017 - Nov 2017

TD

IT Engineer
|

Jul 2015 - Jun 2017

TD Bank Group Headquartered in Toronto, Canada, with more than 85,000 employees in offices around the world, The Toronto-Dominion Bank and its subsidiaries are collectively known as TD Bank Group (TD). TD offers a full range of financial products and services to approximately 24 million customers worldwide through three key business lines: Canadian Retail including TD Canada Trust, Business Banking, TD Auto Finance (Canada), TD Wealth (Canada),TD Direct Investing and TD Insurance U.S. Retail including TD Bank, America’s Most Convenient Bank, TD Auto Finance (U.S.), TD Wealth (U.S.) and TD’s investment in TD Ameritrade Wholesale Banking including TD Securities (Rotation 4): Infrastructure Risk Management - Regulatory and Organizational Risk Management Rotation 3: Infrastructure Risk Management - Operational Risk Rotation 2: End to End Solutions Design - Solutions Design IT Engineer Rotation 1: Major Incident Office - Incident Specialist

Scotiabank

IT Audit - Emerging Technology
|

Aug 2014 - Dec 2014

Scotiabank is a leading financial services provider in over 55 countries and Canada's most international bank. Since welcoming our first customers in Halifax, Nova Scotia, in 1832, Scotiabank has continued to expand its global reach. Today, through our team of more than 86,000 employees, Scotiabank and its affiliates offer a broad range of products and services, including personal and commercial banking, wealth management, corporate and investment banking, to over 21 million customers.

Thales

IT Intern - I&IT
|

Apr 2013 - Aug 2014

Thales Group is a French multinational company that designs and builds electrical systems and provides services for the aerospace, defence, transportation and security markets. - IT Procurement - Vendor Management - Change Management - Software Licensing and Management - Asset Management - Exchange Server Management - Capacity Planning Analysis (Hardware/Software)

Board of Directors - BTM/ITM
|

Jan 2013 - May 2013

The Ryerson Commerce Society is a student-elected society representing over 8000 full-time undergraduate students attending the Ted Rogers School of Management at Ryerson University. • To represent TRSM students at Board of Directors meetings as a voting member • To publicize RCS resources and opportunities to TRSM students • Attend bi-weekly Board of Directors meetings • Hold weekly office hours • Determine funding for student groups and individuals’ events and initiatives • Communicate and collaborate with RCS members and staff/faculty • Monitor work of RCS Committees and Executives • Assist with succession and transition planning

Co-Chair
|

Jul 2012 - May 2013

Ryerson’s Next Top Speaker (RNTS is an event held under Ryerson Toastmasters) is the first public speaking competition of its kind at Ryerson University. Our aim is provide the opportunity for outspoken and talented students within Ryerson University to showcase their creativity and oral communication skills – all while fostering friendly competition in pursuit of the prestigious title of Ryerson’s Next Top Speaker. • Lead team with other co-chair to create, and run event • Master of Ceremony • Engaging with Top 8 Speakers to encourage and motivate them to conquer their fear of public speaking • Delegate and Lead team to make sure all Logistics, Marketing, Finance and Auditions are performed correctly

TEDxRyersonU

Marketing Committee
|

Apr 2012 - May 2013

TEDxRyersonU is committed to spreading ideas about technology, entertainment, and design from the best dreamers, thinkers and doers at Ryerson University. • Creating Congratulatory letter and invitation campaign (MailChimp) for selected participants • Extrapolate participant information to MailChimp • Contributing ideas to Steering committee to increase efficiency • Set-up A/V equipment rented from A/V companies (i.e AV-TELAV) • Work with various A/V equipment (projectors, mixers, lighting, and cabling)

Ryerson Toastmasters

Vice President of Events
|

Apr 2012 - May 2013

Toastmasters International is a nonprofit educational organization that operates clubs worldwide for the purpose of helping members improve their communication, public speaking and leadership skills. • Create and Maintain operations of General Meetings and Specialized Events • Work with team to build successful events for general student population • Participate in creation of events from start to end • Complete Competent Communicator projects to achieve certification

Ryerson HUB
|

Aug 2012 - Feb 2013

Social Spark is a non-profit that aims to create social change by cultivating a socially conscious and entrepreneurial spirit in youth. Through our various programs, we are: •Promoting the pursuit of sustainable solutions to complex social issues •Engaging youth through hands-on opportunities to exercise their creativity, knowledge, and passion •Training the next generation of promising social entrepreneurs and leaders For 2012, we have partnered with Ryerson University, University of Toronto, and Western University to deliver our program through hubs on their respective campuses. For more information visit www.thesocialspark.org Email: info@thesocialspark.org Twitter: @socialsparkorg Facebook: www.facebook.com/thesocialspark

MTS Allstream

Summer Student
|

Apr 2012 - Sep 2012

MTS Allstream, one of Canada's leading national communications providers, is focused on delivering results and investing for the future • Received training on Subnets, Routers, Switches and various enterprise networks • Maintain, create, update and follow up on Managed Services, Data, Internet, and Voice Tickets • Receive and call back clients in regards to various tickets • Make sure client’s customer service experience exceeds expectations • Follow up with various telecom companies in regards to resale networks • Build relations with clients to create working atmosphere for technicians on site • Worked with Technicians and liaised with other Telecom Enterprises • Tested networks to verify if network is up or down • Worked with BMC Remedy Ticketing System and various Microsoft Enterprise Products Vice President of Marketing at Law and Business Student Association

5
|

Apr 2011 - Apr 2012

The Law and Business Student Association (LBSA) is a student run group representing the Law and Business majors. - To promote awareness of the new Major as well as the LBSA - To work closely with the Vice President of Finance to secure funding and support from external firms. - To work closely with Director of Membership to prepare, organize and execute class announcements for events and socials. - To develop yearly marketing plan, and ensure that it is executed. - To prepare, organize and execute all class announcements, for events and socials. - To work closely with the event coordinator to implement yearly marketing plan. - To promote the LBSA to other Universities, specifically with Commerce Societies, Course Unions, and, Student Groups. - To obtain all marketing materials as needed. - To create promotional material for distribution.

Director of Corporate & Finance - Subsidies and In-Kind
|

Oct 2011 - Mar 2012
  • Work closely with VP of External Sponsorships to subsidize heavy expenses with sponsors • Contact companies in relation to creating a sponsor contract which mutually benefits both groups • Handle stewardship and relationships with Sponsors to have similar or better support in future years • Subsidized heavy costs such as food for delegates and faculty

Pet Valu

POS Help Desk Analyst
|

Feb 2011 - Feb 2012

Pet Valu is a specialty retailer of pet food, treats, toys and accessories with stores located throughout Ontario, Manitoba, Alberta, British Columbia, Nova Scotia, New Brunswick, Maryland, Virginia, Pennsylvania and New Jersey. November 2011 will mark Pet Valu’s expansion into Saskatchewan. The Pet Valu family of stores operate under the names Pet Valu®, Paulmac’s Pet Food® and Bosley’s, and together comprise the largest retail operation in Canada dedicated to providing families with food and supplies for dogs, cats, companion birds, wild birds, fish, reptiles and small animals. • Take calls from stores and head office users; trouble-shooting, assisting or re-directing as necessary. • Logging calls received into problem-tracking software. • Maintain, update and follow-up on outstanding Problem Reports. • Follow up with relevant users for updates on problems requiring their action. • Assist in POS procedural documentation. • Participate in testing of POS hardware and software. • Participate in testing of in-house developed head office software. • Troubleshooting and maintenance of PCs and POS equipment. • Placing service calls with vendors and subsequent follow up to ensure satisfactory service.

Salesperson/General Labour
|

Aug 2010 - Sep 2010
  • Sale of Fifa Merchandise • Handling Cash Transactions • Coordinating Warehouse and Stock Inventory • Helping Employer in organizing Sale technique

Education

Ryerson University B.Comm, Business Technology Management, 2010 - 2014 Activities and Societies: Ryerson Commerce Society Trent University 2010 - 2013 Jigen Shah Business Technology Risk Manager - TD Securities and TBSM - TRMIS at TD jigenshah8@gmail.com

2010 - 2014

Ryerson University B.Comm, Business Technology Management, 2010 - 2014 Activities and Societies: Ryerson Commerce Society Trent University 2010 - 2013 Jigen Shah Business Technology Risk Manager - TD Securities and TBSM - TRMIS at TD jigenshah8@gmail.com

2010 - 2013