john woolley

Project lead creating a new sales & marketing network to support Marriott's 25 group focused hotels spanning 15 countries

• Hotel Manager at Marriott Frenchman’s Reef, St.Thomas - grew GSS key drivers by 2pts. Passed brand standard re-audit
• Meeting planner for 2015 CALA General Manager’s Meeting at Frenchman’s Reef, St. Thomas; achieved highest attendee satisfaction score ever (91%)
• Project Director at high profile opening of Marriott Port-au-Prince, Haiti; led F&B with successful launch of La Sirène Bar & Restaurant and Café Cho

Covered vacant GM position at one of Mexico’s leading business hotels

• Focus on quality grew overall guest satisfaction to 71.7 (11.4 pts above benchmark) and TripAdvisor ranking by 5 points
• Changed hotel’s strategy and achieved highest ever revenue of $28m and highest ever ADR of $260
• Successfully re-positioned and re-launched Xanat restaurant

Based in Weston, FL oversaw the top line revenue at a portfolio of 18 Caribbean hotels and resorts with a combined revenue of $55

• Grew comp properties market share by +4.4% in 2013
• Presided over transformation of US based CALA Resort Sales Team - generated $61m in 2013
• Group up strategy resulted in a +40% growth in definite group revenue pace for 2014
• Mentored leader who was awarded Market Sales Leader of the year 2013
• Addressed owner concerns at Frenchman’s Reef [#1 priority hotel in region]; result +10.8% market share growth in 2013

Based in Mumbai led sales & marketing efforts for 23 operating hotels in India, Australia and Malaysia. Team of 200

• Effective partnership with Revenue Management to increase market share. 2012 India saw the largest RevPAR Index growth in Asia Pacific Region at +12.2%
• Successfully opened/ramped-up 10 hotels
• Led AP region’s most sophisticated sales cluster (India) - team of 35 in 4 cities split into 3 verticals (Corporate, MICE and Travel Trade). Generated $36m in 2012
• Mentored 5 sales leaders into cluster and GM roles. Recruited 9 sales leaders from competition

Directed Sales & Marketing efforts at CALA region’s top revenue generating property

Led re-positioning to turn hotel into a weekend leisure destination including renaming of hotel - weekend occupancy grew 25% in 2007

Directed sales & marketing strategy at Renaissance North America’s leading property in rate, occupancy and RevPAR

Led international sales efforts for 8 NYC properties including the New York Marriott Marquis

Renaissance Stanford Court Hotel, San Francisco & Renaissance New York Hotel Times Square

Led and sold tours for the pioneers of luxury adventure travel in Nepal, India & Tibet