Jordan Carlson

Serve as liaison between the customer, support, installations, billing, finance, product management, and development teams.

• Drive value of products and building relationships with a customer base of 800 accounts on average to promote retention and growth.
• Consistently exceed retention and expansion goals with 112% revenue quota attainment in 2018.
• 2018 Diamond Club Qualifier (Top 10% of North American Representatives).

Worked in conjunction with a team of 20 sales representatives and successfully reached YTD B2B goals for growth in 2016 and 2017 for the Canadian and Central U.S. markets.

• Consistently reached sales targets, with a quota attainment of 103% in 2016 and 140% in 2017.
• Coordinated and hosted Webex demonstrations tailored to prospective customers' (C-Level executives') business needs and goals with monetized, ROI-generating results.
• Face-to-face lead generation by attending 5 trade shows in Canada and the United States for industries in popular demand for SaaS software, specifically fleet management systems.
• Coached and led a team of 4 representatives as team leader to share best practices and ensure results.
• Mentored representatives on results-oriented marketing campaigns involving Association membership and networking as well as customer referral programs. These programs were consistently the most successful lead source.
• Executed on full-cycle selling from prospect to sale, through 375 weekly phone calls, email, Webex meetings, text, social media, and trade shows.

Delivered on AGI goals by prospecting and demoing advertising campaigns to automotive dealerships in the western United States via 80 phone calls per day.

• Excelled in a short time before relocating; rose to top 50% in only a few months in my first B2B sales role.

Bartending services for wedding receptions of up to 600 guests.

• Trained and guided new bartenders on best practices and techniques.
• Succeeded in a high-pace non-stop work environment while maintaining a customer-friendly and positive attitude. Continually multi-tasked in an efficient manner.
• Supported reception set up, decorating, serving, and meal prep when necessary.