Juliet Duyster

I oversee the Institute for Computational and Experimental Research in Mathematics' (ICERM) finances, grant management, visa procedures, strategic planning, human resources, and financial staff. I establish and maintain the financial procedures, operational policies, visa procedures, and human resource policies and procedures for ICERM’s programmatic and business activities. I provide analysis and options to the Directorate for resource allocation decisions. Additionally, I work with the Directorate to design and implement diverse strategic and fundraising plans to optimize ICERM’s financial and staff resources. I represent ICERM to University administration, government agencies, board members, industrial and academic partners, and visitors. I engage University administration on our visitors' needs and problem resolutions.

• Serve on the institute's Diversity and Inclusion Action Plan committee providing guidance on the human resources and financial aspects of the plan.
• Promptly adjusted reimbursement processes for visiting researchers when University Administration altered policies.
• Managed the financial closeout of the first round of funding from the NSF which totaled $15.5M and spanned 7 years.

I administered ICERM's 20+ budgets totaling over 4 million USD annually, which included balancing guidelines from multiple funding sources. I assisted the Director on an average of 3 proposals annually. I prepared monthly and annual financial reports. I assessed new plans for liability issues and provided recommendations as needed. I oversaw reimbursements for ~500 visitors, staff, and board members annually. I assisted international visitors with visas. I coordinated with other staff to keep ICERM's 13-20 annual programs and events within budget. I handled post-hire aspects of ICERM's human resource administration. I hired, trained, and managed financial staff.

• Recognized the benefits to my department’s reimbursement process that the university's switch to Workday Financials would bring. The process was overhauled from being snail mail with paper receipts to utilizing Google Forms and scanned receipts. The form was designed to be a backend decision guide to ensure visitors complete the correct university registration form. Staff time was reduced by 15% and overall processing time was reduced by 50%.
• Developed a method for handling buyouts of non-permanent additions to the Institute by consulting with key central offices and merging their requirements together into the final legal agreement.
• Accurately anticipated an upcoming processing delay due to the University transitioning to Workday Financials. I crafted a plan to minimize delays and adjusted procedures in advance. My department was one of the first to begin submitting in the new system and did so with minimal errors.
• Established the financial policies and processes for the Institute. This involved incorporating regulations from the federal government, the funding agency, the specific funding award, and the University.
• Taught myself LaTeX basics to better assist the Director with proposal writing as it is her preferred document preparation system.

I managed the NASA Rhode Island Space Grant Consortium on a day-to-day basis, including answering correspondence, financial management, and grant-related duties. I debriefed the Director on activities and advised on potential solutions. I drafted the annual report for NASA headquarters on Consortium activities. I provided documentation for all spending to appropriate authorities. I archived data and provided audit support. I promoted the Consortium's activities and space science education throughout the state. I administered the Undergraduate Scholarship and Graduate Fellowship programs.

• Guided the Director and affiliates during the 5-year grant renewal submission. Quickly responded to justification questions regarding the budget. Out of 51 consortiums, RI was 1 of 2 renewed first.
• Designed a newsletter to share information from NASA headquarters, events, and deadlines. 3 previously inactive affiliates became more involved in the program.

I ran programs for high-ability undergraduate students, including the Honors Program, AlphaChi, and Distinguished Scholarship Programs. I administered opportunities for study abroad and faculty sponsored travel. I evaluated the effectiveness of the student programs and monitored achievement of student outcomes. I handled diverse office manager work ranging from policy reviews to construction coordination to equipment management.

• Served as the on-site coordinator during the renovation of the suite. This involved fostering staff buy-in, responding to pressing site-specific questions, and morale-boosting.

In addition to daily administrative support to the Dean, I guided both internal and external inquiries through policies, researched background information during student appeals, maintained records of student concerns, developed faculty contracts, and oversaw 4 annual events with 150+ attendees.

• Created a database to track student outcomes using Microsoft Access. I did this while learning the software and utilized assistance from the IT staff as appropriate.Assistant to the Associate Dean - Farquhar College of Arts & Sciences  at Nova Southeastern

In addition to daily administrative support to the Associate Dean, I served as the initial greeter for the office, guided both internal and external inquiries through policies, researched background information during student appeals, maintained records of student concerns, and oversaw 3 annual events with 150+ attendees.

• Managed four simultaneous interviews for senior college administration openings. This included arranging travel logistics for each candidate, scheduling panels throughout the daylong interviews, dispersing candidate documentation to the interviewers, and collecting feedback from the interviewers.