Executive responsible for all facets of the world-class customer facing experience: Sales, Marketing, Customer Service, New Product Development/Introduction, Channel/Distribution, Outside Sales Agencies, Automation/CRM. (Board member 2006+)
Responsible for relationship with large semiconductor/electronics companies such as Intel Oregon, Hewlett- Packard Corvallis, Hyundai/Hynix Eugene. Supplied products (cleanroom, chemical, safety, laboratory, office) and services (logistics, purchasing) to these key customers. Responsible for driving sales and profitability through service expansion and new product introduction in existing and expansion specialties. Assisted in manifesting model to other sites worldwide and to other key accounts. Recipient of several supplier quality awards and VWR corporate sales and service awards. (Sep'95-2004 partial and eventual full ownership by Merck KGaA)
Co-developed and managed first extensive vendor managed inventory on-site services organization for Intel Oregon. Responsible for procurement and delivery of just-in-time indirect material supplies for clean- room micro-contamination and safety consumables, chemicals, and 3rd party logistics/purchasing. Wrote standardized process documentation and managed on-site technicians to achieve maximum customer satisfaction. (Scientific Products, Industrial division sold to VWR/Merck KGaA Sep 1995)
Retailer of packaged software. Former division of B. Dalton Books.
Activities and Societies: Kappa Sigma Fraternity, Theta-Delta Chapter