Kyle
Adamo
With over 20 years of B2B and enterprise SaaS experience, I've been instrumental in growing products through multiple re-platforming, rebranding, and price uplift events, as well as an exit via acquisition to Dude Solutions.
Versatile SaaS Product Leader | Toronto, Ontario | kyleadamo@gmail.com | 647.988.6773 | ca.linkedin.com/in/kyleadamo | sofuckingagile.com
Work Experience
Dude Solutions (now Brightly Software)
Mar 2015 - Jan 2022
Director, Product Management, Healthcare
- Lead distributed product and engineering team developing TheWorxHub, a modular work and asset management solution for 2,100 enterprise healthcare customers and 50,000 MAU
- Championed adoption of Pendo for end-user usage monitoring and on-boarding
- Lead company-wide innovation team to develop processes and hackathons to encourage ideation and innovation
- Introduced client advisory boards concepts across all vertical markets to deepen market knowledge and encourage rapid feedback cycles
- Drove price increase project working closely with Boston Consulting to rebundle products, increase price and minimize churn
- On-boarded 25 integration and strategic partners
- Developed monitoring and quality processes to lead healthcare product line to the highest NPS, lowest bug count and highest MAU in the company
- Delivered thought-leadership, market analysis and product specific content for speaking engagements, webinars and user conferences
- Spearheaded creation of product launch videos for marketing and help content
- Involved in several company acquisition projects
Windmill Software
Jun 1999 - Mar 2015
VP, Product
- Designed and developed SaaS operations management software for 400+ senior living and healthcare customers
- Managed fully distributed team of engineers, design, and QA, from Seattle to Ho Chi Mihn City
- Lead engineering, product, marketing, support and end user content
- 100% team retention through acquisition and beyond
Skills
User Analytics / Telemetry
Pendo
Heap
New Relic
Datadog
Google Analytics
Wireframe / Prototype
Balsamiq
Figma
Adobe XD
Axure RP
Project Management / Roadmapping
Jira
Aha
Trello
Miro
Product Board
Data
SQL
BigQuery
PowerBI
Education
University of Guelph
1995 - 1999
Bachelor of Commerce
Side Projects
TaskFiler
2021 - Current
Creator
- An absurdly large list of to-do app reviews
- Leverages no-code tools such as Airtable, Integromat and Softr
NoQode
2020 - Current
Creator
- An experiment in no-code
- Automatically aggregates articles on no-code topics
MerchPilot
2017 - 2018
Co-Creator
- Sales, product and niche analytics for Merch By Amazon POD creators
- 1,200+ customers
- Sold in 2018