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Matthew Anderson

Customer Service
Denver, CO
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Mattdesign303@gmail.com
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9703971038
Customer service representative experienced in many areas from in person assistance, telephone and digital communication. Talent for connecting with customers from all walks of life. Goal driven and diplomatic co-worker and employee that understands the value of teamwork.
M
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Work Experience

Crocs

Call Center Representative
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Mar 2018 - Current

At the Crocs call center, my duties include handling customer resolutions and product order phone calls and e-mails at a high volume. Data entry and multitasking are critical elements of this position as calls must be documented during the call. At Crocs we utilize a wide variety of software including SAP, Salesforce, Demandware and more.

Sherwin Williams

Delivery Driver
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Sep 2017 - Nov 2017

As a temporary delivery driver for Sherwin Williams, I verified deliveries according to order data, loaded and secured a large transport van and completed on-time deliveries.

Denver Water

Trade Shop Assistant
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Aug 2016 - Jul 2017

Performed a variety of HVAC and Plumbing related maintenance duties. Maintained a safe work environment by following Denver Water Safety guidelines.

North American Directory Services

Graphic Designer
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Jun 2012 - Jun 2015

Utilizing Adobe Creative Suite, I created high-quality advertisements for businesses across the United States. I worked directly with customers through e-mail and telephone conversation to find effective design solutions.

Education

Aims community College

Associate of Arts Graphic Design
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Jan 2011 - Sep 2013

Skills

  • In person, phone and e-mail customer service
  • Customer order processing
  • Point of sale
  • Electronic file management and organization
  • Basic sound engineering
  • Band leader