• Coordinate one of AIG's largest multinational insurance programmes, ensuring compliant policy issuance, renewals, and ongoing management across global entities.
• Serve as the primary liaison between the client, underwriting teams, and AIG's international network to support efficient programme delivery.
• Identify and implement process improvements across multinational workflows to improve operational efficiency.
• Collaborate with US-based software teams to diagnose system issues, provide operational feedback, and improve internal tooling used across AIG's multinational function.
• Support the management of one of AIG's largest multinational accounts, overseeing expansions and contributing ideas and projects to improve programme delivery.
• Lead departmental audit activity for the account, maintaining accurate documentation and helping ensure compliance across multinational operations.
• Built and scaled backend infrastructure using Node.js and TypeScript to support production applications.
• Designed and deployed REST and GraphQL APls using Express, Hono, and Apollo, improving system flexibility and supporting scalable integrations.
• Built and launched a cross-platform mobile application using React Native and Expo, published on the App Store and Google Play.
• Integrated Al features using OpenAl, Anthropic, and Google Gemini APIs to enhance application functionality.
• Managed cloud infrastructure across AWS EC2 and VPS environments, improving deployment reliability and system availability.
• Developed and maintained a scalable TypeScript API integrating game mechanics with Discord's community infrastructure, helping drive player engagement for Polemos.
• Designed and implemented backend systems to support real-time player interactions and automated community engagement features.
• Collaborated with designers and developers to refine platform architecture and ensure smooth integration across services.
• Documented API endpoints, deployment workflows, and integration pipelines to support system scalability and internal onboarding.
• Implemented Microsoft Active Directory, Intune, and Bitdefender GravityZone to strengthen security across company systems.
• Deployed workstation environments and organisational policies to support secure and efficient office infrastructure.
• Maintained and enhanced the internal job management system, updating databases and TypeScript code.
• Built a job management platform using Next.js, Node.js, TypeScript, and Prisma.
• Implemented features for customer records, job tracking, inventory management, and invoicing.
• Designed secure data-handling and encryption processes to support UK GDPR compliance.
• Developed a remote desktop module integrating a Nuxt.js frontend with Express and backend services.
• Implemented secure communication and compression to improve performance and reliability, reducing latency between clients and the server.
• Led development of both client-side and server-side components of the remote desktop system.
Serve as an Active Committee Member for the City of London’s Eastern City BID, contributing to Safety and Security initiatives across London
Credential ID: 4GFQ4GJYPJBEQGSK
Credential ID: 7622d8c8d6b7
Credential ID: c39a80693d97
It covers topics like Problem solving, SQL, and REST API. ID: e23db674e0da
• Led development of a modular security platform built with Node.js and Docker.
• Developed a machine learning threat-detection module using TensorFlow and MongoDB.
• Reduced false detections by 23% through a custom detection system.
• Protected 250,000+ users across 30+ community servers, including charity and military-affiliated groups, including Air Force Gaming (AFG) & United Service Organization (USO).