Made with
Standard Resume
Learn more

Mike Fuller

tkE IT Manager, CSC Order management
A highly driven and adaptable leader with over 15 years experience serving in critical management and IT roles in both small and global businesses. Proven success in managing projects from concept to completion, working within cross-functional teams in an Agile environment, critically analyzing business processes and delivering solutions that increase efficiency, organization and profitability.
M
F

Work Experience

thyssenkrupp Elevator

Business Analyst/IT Programmer
|

Aug 2012 - Current
  • Worked in cross functional teams to analyze business processes in Manufacturing, Contract, Billing, and Field operations
  • Analyzed and created use cases for multiple projects
  • Built, integrated, enhanced and maintained an ECM solution across departments from concept to completion that increased efficiency and organization reducing hard and soft costs by over $600,000 annually
  • Successfully proposed and presented M-Files to the German tkE IT leaders as a candidate for the preferred document management system in the company's global template
  • Chosen to represent tkE America's interests in a global committee, in Germany, to analyze and compare several DM/WfM Systems and select the best solution(s)
  • Selected to be the key note speaker at an M-Files national partner conference in San Diego to hundreds of attendees
  • Developed and presented system's training to users across departments in several states
  • Programmed, debugged, and maintained several IT solutions such as an RFI system, automated Contract/Billing email follow up system, Dashboard system, paperless Contract system, and several system integrations