Ogonnaya Oshagbemi

UX, Product Design & Strategy
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469-371-1192
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ogonnaya.com
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Password: Op3nSes@me
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hello@ogonnaya.com
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linkedin.com/in/ogonnaya

Work Experience

Designlab

Staff Product Designer
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Jul 2023 - Mar 2024
  • Manage multiple high-priority projects from initial strategy to final execution. Partner with product, business, and engineering teams to align business and user needs and streamline feature development on the learning platform.
  • Lead research and design critiques within our student and mentor community to guide design choices and provide actionable insights that drive cross-functional projects and enhance platform design.
  • Drive platform (LMS) experience design by introducing novel patterns, user flows, and components while contributing to the platform's design system development.
  • Led the design for a student progress-tracking feature, resulting in a 94% reduction in related support tickets, a 26% increase in student on-time completion rate, and a 15% improvement in the rate of content completion.

Senior Product Designer
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Feb 2022 - Jun 2023
  • Drove the platform's design direction, overseeing critical stages from kick-off meetings to research and critique sessions. Actively represented the design team in key meetings, presentations, and company-wide town halls.
  • Partnered with development and product teams to streamline feature development, prioritize user needs, and address technical constraints with business and platform limitations in mind.
  • Engaged in cross-functional collaboration beyond product design within Designlab, contributing to initiatives such as design audits, social strategy planning, and various projects from marketing to learning design.'
  • Designed a course onboarding feature that reduced early student cancellation rates by 61% and boosted student outcomes, with students completing the course on time and at a higher rate, jumping from 6% to 16% and 6.1% to 15.7%.

UX Mentor
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Oct 2020 - Current
  • Mentor UX Design students in various Designlab courses via personalized 1-on-1 video sessions. Provide feedback and guidance to foster career readiness and ensure high-quality deliverables.

J.P. Morgan Chase

Senior User Experience Designer
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Jul 2021 - Feb 2022
  • Led the design of a centralized experience for managing essential details related to the homeowner experience for Chase customers using the Chase MyHome platform.
  • Collaborated with user researchers to plan and conduct usability tests and interviews. Gathered feedback to improve customer experience on Chase MyHome platform.
  • Worked with the design system and accessibility teams to enhance existing components and contribute new elements to the library, ensuring a cohesive and accessible user experience.

Texas Instruments

UX Strategist
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Jan 2021 - Jun 2021
  • Led a comprehensive redesign of the product portfolio on the Texas Instruments website, resulting in an enhanced navigational structure and improved layout for product pages.
  • Partnered with key stakeholders across various TI business units to understand business objectives, customer insights, and the competitive landscape, informing effectively balanced design solutions.

BBVA

User Experience Designer
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Jul 2017 - Jan 2021
  • Worked on various projects, leading design efforts that improved customer experience in mobile banking, mortgage processes, and brand alignment.
  • Collaborated with cross-functional teams, including product owners, stakeholders, and other BBVA design teams, contributing to customer-facing and internal initiatives.
  • Utilized a comprehensive toolkit of UX methods, from research to high-fidelity prototyping, to create solutions that balanced customer needs with business objectives.

D.R. Horton

Product Owner
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Jan 2015 - Jun 2017
  • Collaborated with vendor AlphaVision to oversee the management of 3700+ virtual floor plans on the D.R. Horton website.
  • Led design and optimization efforts for the mobile virtual floor plan system, and streamlined the internal request and submittal process for D.R. Horton marketing divisions.

Education

Southern Methodist University

Fullstack Software Development Certificate

Parsons School of Design

M.S. Strategic Design & Management

Skills

Design
Design Thinking User Research & Testing Accessibility Wireframing & Prototyping UX Design Visual Design Web and Mobile UI
Project Leadership
Agile Methodology Scrum Framework Team Collaboration Stakeholder Engagement Strategic Planning Mentoring
Tools
Sketch / Adobe XD / Figma Abstract / Zeplin JIRA / Asana / Trello HTML & CSS Adobe Creative Suite