Phung Dao

Application Developer at First Hawaiian Bank

Honolulu, HI

ngocdao@me.com

808-600-8883

Software Engineer with 5 years of experience in both tech agencies and banking operations, developing impactful web applications and building large-scale integrated business process automation solutions.

Work Experience

First Hawaiian Bank

Application Developer

Oct 2023 - Current

Developed an application automating the account research, data transformation, and information exchange process with the Social Security Administration’s e4641 program, saving the division over 1,000 overtime hours annually.
Collaborated in the bank’s transition to digital signing by automating the document indexing process using FIS ImageCentre API, saving 10 minutes of manual effort per document with a daily volume range of 300-700 documents.
Created a document approval web app that generates formatted documents and submits them for approval, integrated with SharePoint, Teams Approval, and Power Automate Workflows using Microsoft Graph API.

Reporting Analyst

Mar 2023 - Oct 2023

Conducted research and developed business reports, providing valuable insights that informed decision-making for department leadership.
Managed scheduling and automation of report generation, significantly reducing manual effort and ensuring timely delivery of critical business information.
Developed mini-utilities for processing large data sets, improving data handling efficiency and enabling other departments to access insights more quickly.

RevaComm

Project Coordinator / Front-end Developer

Aug 2020 - Jan 2023

Collaborated with stakeholders weekly to review project progress, gather requirements for new features, and align on objectives, constraints, and priorities.
Defined requirements and created user stories in Jira, ensuring clear communication and a smooth development process.
Diagnosed and resolved client-reported bugs, replicating issues, coding solutions, testing, and coordinating with clients for validation before deploying fixes to environments.
Managed front-end development tasks submitted through Jira Service Desk, ensuring timely delivery and maintaining high-quality standards for all requests.

Education

University of Hawaiʻi at Mānoa

Bachelor of Business Administration (BBA), Marketing

Jun 2013 - Jun 2018

Skills

Languages

HTML CSS JavaScript (DOM / Node.js) Python Razor

Databases

MongoDB SQL Oracle Real-time Database Firestore

Frameworks & Libraries

React.js Express.js jQuery Pandas Numpy ASP.NET Core Three.js Bootstrap

Tools & Platforms

Git NPM IIS Terminal Agile Figma

Content Management

Drupal Umbraco WordPress