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Phung Dao

Software Engineer
Honolulu, HI
phungdao.com
hire@phungdao.com
808-600-8883
Software Engineer with proven experience in the financial services industry, building automation solutions in Python and Node.js that saves thousands of manual hours annually.

Work Experience

Application Developer & Application Support

First Hawaiian Bank

Oct 2023 - Jan 2026
  • Designed and implemented automation pipeline to integrate with the Social Security Administration (SSA e4641) system to support asset verification, reducing manual processing and overtime by thousands of hours annually.
  • Built and maintained backend services and REST APIs to be utilized by department’s applications.
  • Led the system design & development of program that integrated with existing systems to automate daily batches of document extractions, classification, indexing/archiving, and removal requests.
  • Working with Server Team to maintain and support department-hosted servers.
  • Collaborated closely with operations, compliance, and business stakeholders to translate regulatory and business requirements into production-ready software solutions.

Reporting Analyst & Application Support

Mar 2023 - Oct 2023
  • Developed automated reporting workflows and data pipelines to deliver accurate, time-sensitive financial reports to leadership.
  • Built helper utilities to automate daily reconciliation processes, improving consistency and reducing operational risk.
  • Scheduled and monitored batch jobs to ensure on-time delivery of critical business data.
  • Run ad-hoc reports for various departments using Business Intelligence tools or directly querying our Oracle database.
  • Provide application support for internal users.

Project Coordinator / Front-end Developer

Aug 2020 - Jan 2023
  • Collaborated weekly with stakeholders to gather requirements, align on priorities, and translate business needs into technical solutions.
  • Converted requirements into Jira user stories, working within Agile/Scrum environments.
  • Diagnosed and resolved client-reported issues across front-end applications.
  • Implemented front-end features and bug fixes using JavaScript, HTML, CSS, and modern frameworks.
  • Reviewed help-desk requests and delivered timely front-end enhancements.

Education

Bachelor of Business Administration (BBA), Marketing

University of Hawaiʻi at Mānoa

Jun 2013 - Jun 2018

Technical Skills

Languages
Python JavaScript (Node.js, DOM) Razor HTML, CSS
Backend & APIs
RESTful API design FastAPI Express.js ASP.NET Core
Frameworks & Libraries
React.js Pandas, NumPy jQuery Bootstrap Three.js
Databases
SQL MongoDB Oracle Firestore
Content Management
Drupal Umbraco WordPress
Tools & Platforms
Git NPM Linux / Terminal Agile / Scrum Figma