Priya Yadav

• Head Partnership and alliances, managing a team of 20+ for strengthening the relationship and building strategies to onboard new partners
• SPOC for 100+ sponsors, event partners, event managers, media houses and vendors
• Responsible for managing 70+ events, 12k+ footfall and 150+ participating colleges

A representative of an 11-member team that works to nurture and maintain relations between the corporate and IIM Rohtak through multiple avenues of campus engagements. The major responsibilities include:

• •Campus-corporate liaison for companies across sectors
• •Organizing various campus engagement activities such as workshops, competitions and guest lectures for the students for gaining industry knowledge
• •Coordinating with students and companies for recruitment activities for summer internships and finals placement
• Email : pgp09priyay@iimrohtak.ac.in

•Optimized TAT for BL by process improvements in Login, application and documentation step from ~8 to ~5 working days

• •Refining business loans in terms of DSA and sales team experience, brand visibility and developed onboarding journey of DSA
• •Conducted qualitative and quantitative research. to understand customers’ expectation while looking for HL and recommended methods for better customer engagement
• •Competitive analysis based on product offerings, online and offline marketing strategies, Online and offline journey of a customer for business and home loan

Live project:

• Understanding the multichannel loyalty programs and understanding various channels of brand interaction
• Identifying the benefits of multichannel loyalty programs and what are the trends which are driving customer loyalty

• Client retention and analytics
• Streamlined and advanced the analytics & reporting requirements for 6 Business units comprising
• managers and associates for Americas, APAC regions.
• Generated insights for wallet and individual retention for clients across the globe
• Predicted top priority/high risk clients to improve engagement and drive retention
• Examined performance packages for all the BUs which comprises of their month on month
• performance in terms of Talent Management metrics with comparison of historical performance
• Managed Supply Chain Client business unit for client partner and marketing leaders
• Redesigned reports using python, understanding business requirement, setting data structure

• Devised an excel based model to predict the future Loss to sales and Interest income loss at
• overall portfolio and product level
• Predicted the risk triggers (FPD10, FPD30, SPD30 etc) for the pilot campaigns using historical data
• Analysed and assessed the monthly credit risk and vintage reports to access the health of the
• overall portfolio

• Managed a team of 4 people to ensured smooth delivery of regular client deliverables
• Identified additional KPIs for Churn model which improved the model accuracy by 4-6% - Social
• networking and CRM dimensions
• Performed an analysis to measure the impact of Jio (pre and post analysis) on the client

TransOrg Analytics offers advanced analytics solutions to businesses

• Developed predictive churn models to identify customers with high usage churn probability hence
• saving ~35 Mn INR monthly
• Devised cross - sell models to assess the affinity of the existing customer base towards an
• additional offering/service
• Performed customer segmentation: Implemented K-Means clustering to identify population
• clusters exhibiting similar behavior
• Incorporated process automation tools and optimized SQL scripts, hence reducing the cycle time
• for regular client deliveries by 50%
• Analyzed annual tourism data to forecast annual inflow of foreign tourists using Exponential
• Smoothening

Skills and abilities:

• SQL, C++, Microsoft Office, QC, TFS, Navitaire Suite (SkySpeed, SkyPort, SKySchedule and SkySales)
• Agile Methodology, Project Management Skills
• Standard and Procedures Development of Testing
• SDLC and STLC
• Roles and Responsibilites:
• Mapped client needs by conducting market research and established procedures compliance with their standards
• Measured the level of efforts for each project and estimated timelines
• Created, designed & developed test plans and propose use cases for UAT sessions
• Identified and tracked the bugs and issues found during testing and UAT sessions
• Suggested innovative ideas to improve the Revenue and increase webtraffic
• Provided UX change for website
• Trained new hire employees about the Products and tools
• Organized and lead the daily Scrum meeting with clients
• Achievements:
• "Employee of the quarter ” Award for the quarter Dec’14­ -Mar’15